Herb Chambers Ford of Westborough

I have bought many cars over the past 50 years but our experience with Miguel this spring in purchasing a new Explorer was so outstanding that I returned this past week and purchased a new Ford Ranger. P experience with Miguel this spring in purchasing a new Explorer was so outstanding that I returned this past week and purchased a new Ford Ranger. Paul Scannell was patient and took the time to explain all the nuances of the new vehicle to two people who purchased their first Ford Mustang in 1966, Herb Chambers should be extremely proud of the people who work for him. More

The ease of scheduling service was timely, staff always courteous, service always quick and on time. So far there is no issue with waiting for vehicle and this is the third time I have been there and neve courteous, service always quick and on time. So far there is no issue with waiting for vehicle and this is the third time I have been there and never have to wait long. More

Paul was knowledgeable and was very understanding in assisting us with the purchase. There was no pressure to purchase. Betsy was very helpful with the financing and warranty issues. And a shout out assisting us with the purchase. There was no pressure to purchase. Betsy was very helpful with the financing and warranty issues. And a shout out to Marty Reardon at Hyundai for hooking us up with Paul More

I have purchased many new vehicles from Herb Chambers, always a good buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back always a good buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back time after time. Thank you Miguel for another great buying experience, I love my new 2020 Ford F350 Limited! More

My car started leaking transmission fluid one evening. I was able to call the next morning, get it into the dealership for service and they fixed it that day, even though they had my ok to keep it overnight was able to call the next morning, get it into the dealership for service and they fixed it that day, even though they had my ok to keep it overnight and fix it the following day. I was quite happy they got it fixed earlier than anticipated. More

Herb Chambers Ford in Westborough is a great place to buy a car. Marie Hamilton is a fantastic salesperson who cares about her customers . Bravo a car. Marie Hamilton is a fantastic salesperson who cares about her customers . Bravo More

The service department is wonderful!! Very courteous and helpful. They fit me in right away when I called. I liked when the manager/advisor actually stated if you were my sister I would recommend. I thin helpful. They fit me in right away when I called. I liked when the manager/advisor actually stated if you were my sister I would recommend. I think that way of thinking goes a long way. More

Brought my 2018 Expedition in for an oil change and the works. I also asked the service team to look at the video system as one of the screens wasn't cooperating. Scheduling was fast and easy. My appointme works. I also asked the service team to look at the video system as one of the screens wasn't cooperating. Scheduling was fast and easy. My appointment went off without an issue. They serviced my vehicle and in a very nice voice message explained to me that the issue with the screen was a simple one (we had both remotes paired to the same screen!). The Service Representative, Michael Khouzam was excellent - friendly and helpful and deserves 5 stars for his service! More

Micheal at the Service desk was extremely helpful. He kept me informed everyday on the update of my car (car was at the dealership for a total of 9 days). kept me informed everyday on the update of my car (car was at the dealership for a total of 9 days). More

Great deal from the start. Everything was easy, I live on the Cape and they even delivered the car to me and hooked up Ford Pass, and my phone. Best car buying experience I have ever had. on the Cape and they even delivered the car to me and hooked up Ford Pass, and my phone. Best car buying experience I have ever had. More