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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,034 reviews

October 31, 2020

The Service was Great. Heather personally picked me up when the lyft driver wasn't there! That type of service is exceptional and rare these days! More

by Scott K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ackerman
October 28, 2020

This is my third car from Herb Chambers and I have always been pleased with the kind of support I receive from the dealership. Very professional and very helpful people. More

by Dmund1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Donabedian
October 28, 2020

Having worked in the car industry in the past, I was pleasantly inpressed with the no pressure sales environment! I have been a proud Ford owner my whole life. Broncos, Mustangs, F250's, Escape, and F35 More

by Matt2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Davis
October 23, 2020

Very courteous, knowledgeable and professional service from you sales force , especially Paul Scannell. Love my new Ranger!! Love the looks and engine, great power! It was worth 8 weeks waiting for More

by jem180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Stellar as always; knowledgeable, pleasant; my car is in great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! More

by cynapse7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte, Taylor Donabedian
October 20, 2020

Conveniently located, efficient operation that has served our needs in the past. Jay was especially good at being friendly, efficient and knowledgeable. His attention to talking with us about safety features More

by dtk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Brenda Davis
October 17, 2020

I have purchased many cars in my life but purchasing from the team at Herb Chambers Ford was the best experience I ever had. These guys were honest, friendly, straight forward and gave me the best deal. I wi More

by PETESVT03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
October 09, 2020

Service Rep was excellent. Very courteous and she kept me informed as to repair status. Vehicle work was completed before estimated time. Very satisficed with my experience. More

by nunesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
Dec 08, 2020 -

Herb Chambers Ford of Westborough responded

nunesa - Thank you for taking the time to share your experience with us! We really appreciate your business and we're happy to hear that your Service Advisor was able to deliver top-notch service. We look forward to assisting you again in the future! - Herb Chambers Ford of Westborough Team

October 05, 2020

Chris the advisor was knowledgeable & friendly, he made sure to keep me updated & the dealership was very clean, with what is going on that was important to me More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 02, 2020

I have had a great experience each time I have been here. Everyone is pleasant and professional. I have been pleased with the service and have had no problems. More

by Zeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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