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Herb Chambers Ford of Westborough

Westborough, MA

4.8
999 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 999 reviews

September 03, 2020

Herb Chambers Ford in Westborough is a great place to buy a car. Marie Hamilton is a fantastic salesperson who cares about her customers . Bravo More

by djf928928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Davis
August 31, 2020

Brought my 2018 Expedition in for an oil change and the works. I also asked the service team to look at the video system as one of the screens wasn't cooperating. Scheduling was fast and easy. My appointme More

by shelby.marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Khouzam
August 31, 2020

The service department is wonderful!! Very courteous and helpful. They fit me in right away when I called. I liked when the manager/advisor actually stated if you were my sister I would recommend. I thin More

by slangmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
August 30, 2020

Micheal at the Service desk was extremely helpful. He kept me informed everyday on the update of my car (car was at the dealership for a total of 9 days). More

by jvacevedo82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
August 29, 2020

Great deal from the start. Everything was easy, I live on the Cape and they even delivered the car to me and hooked up Ford Pass, and my phone. Best car buying experience I have ever had. More

by Brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

No games right to the point didn’t have to go back-and-forth 50 times to get the deal I wanted very polite very professional made buying a truck stress-free this is my third truck from Herb Chamb More

by gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jilian Fuller
August 24, 2020

I was truly impressed with the assistance and advice I received during my purchase of a new car at Herb Chambers Ford. Paul is a great sales professional who helped me at every step. Brenda is a fantastic More

by wtsharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Davis
August 23, 2020

Repair Service at Herb Chambers Ford of Westborough is outstanding! I highly recommend them. We live in a time of extraordinary challenges, and Rick and the team were so helpful and supportive in followi More

by James AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2020

Heather is the Best Service Person I scheduled a service appt. for an Oil change and tire rotation, after i arrived Heather noticed my tires were worn and one had a sidewall issue, Heat More

by WNASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
August 06, 2020

Heather Emond was amazing! Exceptional customer service!! Heather's communication is the reason I am giving my experience a 5 star rating. Heather was also able to help me get a loaner car while my car was More

by Bige76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
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