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Herb Chambers Ford of Westborough

Westborough, MA

4.8
999 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 999 reviews

October 20, 2020

Conveniently located, efficient operation that has served our needs in the past. Jay was especially good at being friendly, efficient and knowledgeable. His attention to talking with us about safety features More

by dtk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Brenda Davis
October 17, 2020

I have purchased many cars in my life but purchasing from the team at Herb Chambers Ford was the best experience I ever had. These guys were honest, friendly, straight forward and gave me the best deal. I wi More

by PETESVT03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
October 09, 2020

Service Rep was excellent. Very courteous and she kept me informed as to repair status. Vehicle work was completed before estimated time. Very satisficed with my experience. More

by nunesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
Dec 08, 2020 -

Herb Chambers Ford of Westborough responded

nunesa - Thank you for taking the time to share your experience with us! We really appreciate your business and we're happy to hear that your Service Advisor was able to deliver top-notch service. We look forward to assisting you again in the future! - Herb Chambers Ford of Westborough Team

October 05, 2020

Chris the advisor was knowledgeable & friendly, he made sure to keep me updated & the dealership was very clean, with what is going on that was important to me More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 02, 2020

I have had a great experience each time I have been here. Everyone is pleasant and professional. I have been pleased with the service and have had no problems. More

by Zeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 26, 2020

I have bought many cars over the past 50 years but our experience with Miguel this spring in purchasing a new Explorer was so outstanding that I returned this past week and purchased a new Ford Ranger. P More

by jimbeau
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

The ease of scheduling service was timely, staff always courteous, service always quick and on time. So far there is no issue with waiting for vehicle and this is the third time I have been there and neve More

by Tammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Paul was knowledgeable and was very understanding in assisting us with the purchase. There was no pressure to purchase. Betsy was very helpful with the financing and warranty issues. And a shout out More

by Gdonoian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy, Marty Reardon
September 15, 2020

I have purchased many new vehicles from Herb Chambers, always a good buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back More

by tpenziner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

My car started leaking transmission fluid one evening. I was able to call the next morning, get it into the dealership for service and they fixed it that day, even though they had my ok to keep it overnight More

by stm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
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