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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
April 13, 2021
Work always done correctly. Friendly staff - Heather =) Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. More
by Joe
Employees Worked With
Heather
April 13, 2021
Friendly and helpful. Thanks for completing the Oil change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. More
by mitch
Employees Worked With
April 06, 2021
We couldn't be more pleased with the service we got at Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 ho Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 hours later when the extent of the necessary repair was made entirely clear by Courtney, to 24 hours later when we got the car from Courtney (on a Saturday), it couldn't have worked better. Thank you, Herb Chambers Ford. More
by WorcesterFordOwner
March 19, 2021
The service manager was exceptional... he even drove me to my office because it was delayed.....I had to go back and he provided a loaner..... he was the best⭐️⭐️⭐️⭐️ Service manager I have ever worked wit to my office because it was delayed.....I had to go back and he provided a loaner..... he was the best⭐️⭐️⭐️⭐️ Service manager I have ever worked with. More
by Wellington
Employees Worked With
March 06, 2021
The service department do a excellent job. Thanks Courtney Blasco. I traded my truck in after I had it serviced because they had a truck on the lot I liked. Paul Scannell worked with me and did and e Courtney Blasco. I traded my truck in after I had it serviced because they had a truck on the lot I liked. Paul Scannell worked with me and did and excellent job and we made a deal. Thank you. More
by Tonya
Employees Worked With
March 04, 2021
I received an oil change even without an appointment. The people were very friendly and Mary was exceptional in helping me as I have mobility issues. people were very friendly and Mary was exceptional in helping me as I have mobility issues. More
by MassCoyote
Employees Worked With
Mary
February 26, 2021
Excellent service, Rick G. Was very attentive and helpful! We had to special order some parts and Rick knew just what to do. I highly recommend the service dept! helpful! We had to special order some parts and Rick knew just what to do. I highly recommend the service dept! More
by Anthonyfrossjr3
Employees Worked With
February 24, 2021
Rick the service manager was thorough and quick to answer any questions I had. I do wish the person who pro formed the service on my vehicle ( had brakes and rotors done) checked my tire pressure as a courte any questions I had. I do wish the person who pro formed the service on my vehicle ( had brakes and rotors done) checked my tire pressure as a courtesy they were low when vehicle was returned to me. More
by No name
February 18, 2021
Everything went smoothly. There was room to distance in the waiting room. I don’t know the name of the young lady who took care of us. She did a fine job. the waiting room. I don’t know the name of the young lady who took care of us. She did a fine job. More
by Stead4
Employees Worked With
Don’t know her name! You are making this too involved!
