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Herb Chambers Ford of Westborough
Westborough, MA
999 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 999 reviews
November 21, 2020
Nice dealership! First experience was service, then sales, now a10k service. Everyone we’ve dealt with have been great! We will definitely continue going there for service & future purchases. sales, now a10k service. Everyone we’ve dealt with have been great! We will definitely continue going there for service & future purchases. More
by scott_h
Employees Worked With
George Muriuki, Wendy Lizotte
November 21, 2020
My service is always exceptional, that is why I bring my vehicle there for service.. And why I have purist many vehicles from that location. Thank you vehicle there for service.. And why I have purist many vehicles from that location. Thank you More
by nforrister
November 18, 2020
I dealt with Rick directly and he was Excellent! Very professional, honest, and accommodating. They did the right thing, and I am satisfied and pleased. professional, honest, and accommodating. They did the right thing, and I am satisfied and pleased. More
by schristino
Employees Worked With
November 18, 2020
Heather in service was fantastic to work with, I had a brake problem that was a hard diagnosis and had to bring my vehicle back 3x and every time she a complete professional, I would hire her in a second brake problem that was a hard diagnosis and had to bring my vehicle back 3x and every time she a complete professional, I would hire her in a second for her customer service skills! More
by Macboston
Employees Worked With
Heather in service dept
November 11, 2020
Mike went out of his way to make my experience GREAT! Without asking he quickly arranged for a Lyft ride and pickup which wasn't done in advance because I forgot it was a drop-off appointment and was exp Without asking he quickly arranged for a Lyft ride and pickup which wasn't done in advance because I forgot it was a drop-off appointment and was expecting to wait in the lobby. The service $ is not cheap but the professionals are why I keep bringing my F250 back for maintenance/service. More
by Rich from Grafton
Employees Worked With
Michael Khouzam
October 31, 2020
The Service was Great. Heather personally picked me up when the lyft driver wasn't there! That type of service is exceptional and rare these days! when the lyft driver wasn't there! That type of service is exceptional and rare these days! More
by Scott K
Employees Worked With
Ryan Ackerman
October 28, 2020
This is my third car from Herb Chambers and I have always been pleased with the kind of support I receive from the dealership. Very professional and very helpful people. been pleased with the kind of support I receive from the dealership. Very professional and very helpful people. More
by Dmund1024
Employees Worked With
Taylor Donabedian
October 28, 2020
Having worked in the car industry in the past, I was pleasantly inpressed with the no pressure sales environment! I have been a proud Ford owner my whole life. Broncos, Mustangs, F250's, Escape, and F35 pleasantly inpressed with the no pressure sales environment! I have been a proud Ford owner my whole life. Broncos, Mustangs, F250's, Escape, and F350's. I was HIGHLY satisfied with my recent purchase at Herb Chambers Ford of Westborough! I reached out to the dealership and was immediately connected to the GM Jason Lehner. Jason was friendly, attentive, respectful, knowledgeable, and his personality is easy to mesh with. I initially came in for a used Ford F350 dump and was given HONEST feedback about the vehicle I inquired about. After discussing, due to covid the dealership really didn't have much to choose from after we ruled out the dump truck. Jason assisted for 2 weeks as we found the perfect truck that fit my needs! Luckily a slightly used truck came in and he held it for me while I got all the financing together. The truck is in beautiful condition and rides like a dream! I am now a proud owner of a 2017 Ford F350 Full Cab Long Bed Lariat Edition. I'll be back to buy another truck in the near future! Shoutout to Marie for being very polite while killing time in the lobby. Thanks to Rick for his honest feedback. Thanks! More
by Matt2017
October 23, 2020
Very courteous, knowledgeable and professional service from you sales force , especially Paul Scannell. Love my new Ranger!! Love the looks and engine, great power! It was worth 8 weeks waiting for from you sales force , especially Paul Scannell. Love my new Ranger!! Love the looks and engine, great power! It was worth 8 weeks waiting for the delivery More
by jem180
Employees Worked With
October 22, 2020
Stellar as always; knowledgeable, pleasant; my car is in great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! great hands Not enough wonderful things to say about this dealership’s service department Thank you Herb Chambers! More
by cynapse7
Employees Worked With
Other Employees :
Wendy Lizotte, Taylor Donabedian
