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Herb Chambers Ford of Westborough

Westborough, MA

4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 980 reviews

July 27, 2024

Brandon Santos provided excellent customer service and ensured that my issue was resolved. The service was fast and the team was great. More

by Maryanne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Santos
Jul 29, 2024 -

Herb Chambers Ford of Westborough responded

Maryanne, we're delighted to hear Brandon and the team at Herb Chambers Ford of Westborough provided excellent service. Thanks for sharing your experience!

July 26, 2024

Luke was a phenomenal salesman, very knowledgeable about the products he sells. and was very reassuring to hear him stand by the product. He was very helpful with explaining vehicle features, and the sales More

by f_dicenso
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Recommend Dealer
Yes
Employees Worked With
Luke
Jul 26, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough provided a transparent, stress-free experience. Enjoy your new truck, and we look forward to assisting with any future needs!

July 26, 2024

I like this dealer as they are very honest and doesn't charge customers unnecessary More

by Varinder
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke
Jul 29, 2024 -

Herb Chambers Ford of Westborough responded

Varinder, Thank you for rating Herb Chambers Ford of Westborough five stars! We'll see you again!

July 26, 2024

I bought my Mach-e here back in 2021 and have had good experiences, from sales through service. The sales experience was good, without high pressure and a simple delivery. The service experience has More

by davefournier
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers Ford of Westborough responded

Dave, we're delighted to hear about your positive experiences with both sales and service at Herb Chambers Ford of Westborough. Thanks for choosing us for your Mach-e!

July 26, 2024

Very professional from start to finish as well as the sales department for sure will be back More

by Meineke866
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 29, 2024 -

Herb Chambers Ford of Westborough responded

We're glad to hear it! Thank you for choosing Herb Chambers Ford of Westborough!

June 18, 2024

I had oil change and brake inspection done today all at a reasonable price. This dealership provides excellent service. More

by Young
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Jun 18, 2024 -

Herb Chambers Ford of Westborough responded

Young, we're glad to hear you received excellent service at Herb Chambers Ford of Westborough! Thanks for sharing your positive experience with us.

June 06, 2024

George and Sammie were very knowledge and helpful about the trading process. Did a great job. More

by janet.thaxton
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Recommend Dealer
Yes
Employees Worked With
George Muriuki, Corey Stewart
Jun 06, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the kind words, Janet! We'll see you next time! - Herb Chambers Ford of Westborough

May 21, 2024

Had a good experience at herb chambers. David spent as much time as needed to answer any questions and work through the sales process. More

by jtate84
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Recommend Dealer
Yes
Employees Worked With
David Chapin (5)
May 22, 2024 -

Herb Chambers Ford of Westborough responded

We're glad to know David was able to assist you throughout your visit at Herb Chambers Ford of Westborough. We appreciate the positive feedback!

May 13, 2024

Jay Gonzalez is one of the best sales I have every done business. He knows what he's talking about and never leaves you in the dark. This is my 2nd car with Jay and I would go back again to Herb Chambers More

by mush5686
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Corey Stewart
May 14, 2024 -

Herb Chambers Ford of Westborough responded

Hi Mush! We're so glad to know that Jay has been able to provide you with such great service during your visits to Herb Chambers Ford of Westborough. We appreciate the positive feedback and look forward to seeing you for car number three!

April 30, 2024

Great customer service & Sale representative was excellent. I would recommend them. Service looks good and efficient. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chapin Excellent Service & Renel Plymouthe Great Service
May 01, 2024 -

Herb Chambers Ford of Westborough responded

Hi Maria! We're delighted to know that you had a great experience with our team at Herb Chambers Ford of Westborough. Thanks for recommending us and appreciating our efficient service!

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