Herb Chambers Ford of Westborough

Smooth purchase experience. Easy to book the appointment, communicate with the dealer, test drive and then negotiate purchase and trade. Highly recommend, particularly our sal Easy to book the appointment, communicate with the dealer, test drive and then negotiate purchase and trade. Highly recommend, particularly our salesman, Paul, who was incredibly professional and easy to work with. More

Very professional, prompt in helping me fix the part needed and went out of their way to deliver my car back to me. needed and went out of their way to deliver my car back to me. More

We recently bought a car and couldn’t be happier with the experience, thanks to Paul. His calm and patience were exceptional, making the entire process enjoyable. He was incredibly knowledgeable, providing c experience, thanks to Paul. His calm and patience were exceptional, making the entire process enjoyable. He was incredibly knowledgeable, providing clear and honest information about each step of our purchase without any pressure. His transparency about pricing and features ensured there were no surprises. Thanks to Paul, we drove away with the perfect car and a great feeling about our purchase. Highly recommend his outstanding service! More

Best salesman ever he doesn’t pressure it was a relaxing fun looking for my car and he sold it to me fun looking for my car and he sold it to me More

best sales guy around buy from him he is awesome great deals great selling not pushy deals great selling not pushy More

My vehicle was there for 6 days and they did not even look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmatio look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmation when it would be looked at. I ended up asking for my keys took the vehicle and made an appointment with another dealership. More

Service staff are top notch. My family and I will not service our car anywhere else. My family and I will not service our car anywhere else. More

Held appointment time. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. More

Brandon Santos provided excellent customer service and ensured that my issue was resolved. The service was fast and the team was great. ensured that my issue was resolved. The service was fast and the team was great. More

Luke was a phenomenal salesman, very knowledgeable about the products he sells. and was very reassuring to hear him stand by the product. He was very helpful with explaining vehicle features, and the sales the products he sells. and was very reassuring to hear him stand by the product. He was very helpful with explaining vehicle features, and the sales process was simple and stress free. I can't recommend their westborough location enough. You get transparency and accountability, I've dealt with dozens of dozens of dealerships before, and it's safe to say that they don't pull any funny business here at all. no high pressure sales tactics, no hidden expenditures, what you see is what you get, with a friendly and helpful demeanor. kudos to the sales team, especially Luke. I'm very happy with my truck and will be doing all of my future business with them. 5 stars. More