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Herb Chambers Ford of Westborough
Westborough, MA
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,034 reviews
May 18, 2021
Service was quick and reasonably priced. Customer service person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. More
by janeroche
Employees Worked With
Heather
May 13, 2021
Excellent service as always.easy to schedule my appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience More
by jpacy
Employees Worked With
May 12, 2021
Easy to set up appointments, efficient, helpful, no feel of trying to drive up cost. Bought used truck here and all service too. Highly recommended. of trying to drive up cost. Bought used truck here and all service too. Highly recommended. More
by Forester buyer
Employees Worked With
Kiiara
May 12, 2021
Excellent Service. Shuttle dropped me off at my place of work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department More
by Cb16
May 07, 2021
I came in to have my battery checked after it died. Everyone was very nice. They gave me rides to and from my home so I didn't have to wait there. They did not charge me for anything. Very pleased with Everyone was very nice. They gave me rides to and from my home so I didn't have to wait there. They did not charge me for anything. Very pleased with the quality of service here after two visits. More
by Byron_lonnquist
Employees Worked With
Heather and Mike were so nice and so was the service manager.
April 26, 2021
Called the night before and they had the car out front ready to test drive the next morning. Friendly quick service. The finance department was just as good. ready to test drive the next morning. Friendly quick service. The finance department was just as good. More
by Mongy1
Employees Worked With
Jay Gonzalez
April 25, 2021
Herb Chambers Ford is a great dealership with outstanding service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. More
by Chauga2001
April 25, 2021
David Chopin was a pleasure to work with and was very supportive. The financial manager was also easy to work with. One visit was unpleasant for my wife and daughters. supportive. The financial manager was also easy to work with. One visit was unpleasant for my wife and daughters. More
by Sean
Employees Worked With
David Chopin, George Muriuki, Brenda Davis
April 22, 2021
Very impressed with the customer service in the service department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. More
by Guest54321
Employees Worked With
Kiiara
April 14, 2021
The service advisor was great, checked me in very quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 job. Also, the following day, I discovered the skid plate on my vehicle that covers up the oil pan, filter and drain plug wasn’t properly fastened and started to drag under the vehicle, unfortunately had to stop by the service department to have them reattach it. More
by Smm1241
Employees Worked With
