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Herb Chambers Ford of Westborough

Westborough, MA

4.8
999 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 999 reviews

December 08, 2020

we were surprisingly impressed with the organization, from the first phone call to the final signature. we expected a huge sterile, not personal operation not that the dealership was not clean it CERTA More

by stephendrummey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garney, super dooper, Jilian Fuller
Dec 23, 2020 -

Herb Chambers Ford of Westborough responded

stephendrummey - First and foremost, thank you for taking the time to leave this feedback! We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that your visit reflects that, and that our team was able to assist you in finding exactly what you wanted. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Ford of Westborough team

December 08, 2020

Jason is such a pleasure to deal with when it comes to going through the vehicle buying experience. He is very knowledgeable and super honest. I have gone with Jason for numerous pickups over the years More

by cderamo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Herb Chambers Ford of Westborough responded

cderamo52 - First, we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review and recommendation! Jason's commitment to excellence is always in the forefront and we're so glad that is reflected in every one of your experiences with us. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers Ford of Westborough team

December 08, 2020

I work with Jason Lehner who is hands on from start to finish. He oversees everything and truly makes you feel like family. He will give you the best deal and you can have confidence in him to do so. From More

by Bharty400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Herb Chambers Ford of Westborough responded

Bharty400 - Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Jason on our team and we're so happy to know you enjoyed working with us. Please let us know if there is ever anything we can do for you! - Herb Chambers Ford of Westborough team

December 06, 2020

Easy to make an appointment. Good communication regarding cost and status. Prompt friendly service. Heather was very helpful and pleasant as usual. I appreciated the shuttle. More

by margag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 23, 2020 -

Herb Chambers Ford of Westborough responded

margag - Thank you for the great feedback,! We're so glad you had a successful and positive experience with Heather here at Herb Chambers Ford of Westborough. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Herb Chambers Ford of Westborough team

December 04, 2020

Heather Emond was absolutely,positively the best young lady I have ever worked with at any dealership. And I've been to many. KUDOS!! A More

by MJM5759
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
Dec 23, 2020 -

Herb Chambers Ford of Westborough responded

MJM5759 - Thank you so much for the wonderful review! Heather is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Ford of Westborough team

December 03, 2020

Working with Paul was great. Went above and beyond after the sale of my truck. Knowledgeable about the vehicle he’s selling and answered all questions. My truck didn’t have a second key he took care of ever More

by Jad87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Herb Chambers Ford of Westborough responded

Jad87 - Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We are thrilled to hear about your positive experience with Paul and that you found the perfect truck to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Ford of Westborough team

December 01, 2020

I am super happy with my Decision to go with Herb Chambers at Westborough I did shop around and found the best truck here everyone was friendly staff was great and I would definitely recommend Herb C More

by Bemotuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chapin
Dec 22, 2020 -

Herb Chambers Ford of Westborough responded

Bemotuff - Thank you! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Ford of Westborough. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so we're pleased to hear that our team was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future. - Herb Chambers Ford of Westborough team

November 28, 2020

10/10! Go see Jason if you need to purchase a Ford. I purchased a 2020 Ford Explorer and couldn’t be happier with the purchase! More

by Klivingston4336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
Dec 21, 2020 -

Herb Chambers Ford of Westborough responded

Klivingston4336 - Congratulations on your Ford Explorer purchase! We're so pleased to hear that you enjoyed working alongside Jason, and that he went above and beyond to meet your needs. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise! - Herb Chambers Ford of Westborough team

November 25, 2020

He coordinated the four service items accurately and informed me of how long it would take with the part that needed to be ordered from the shop. More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Daly
Dec 21, 2020 -

Herb Chambers Ford of Westborough responded

mameehl - Thank you for sharing your feedback with us! Wer'e so pleased to hear that Chris was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help!- Herb Chambers Ford of Westborough team

November 23, 2020

It all began when Nicole Pintard was so convincing that I should come in and check out what ended up being my new pre-owned truck. I sat down with Jonathan Filleul and put the deal together. I then had the p More

by dweaver 17 Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Pintard, Jonathan Filleul, Jay Gonzales, George Muriuki
Dec 21, 2020 -

Herb Chambers Ford of Westborough responded

dweaver 17 Explorer - Thank you for taking the time to share your experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Nicole, Jonathan, Jason, George, Jay and Rick are all valued members of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers Ford of Westborough team

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