Herb Chambers Ford of Westborough

This is the 2nd time my wife and I have dealt with Jason. He was highly recommended by my cousin who has sent numerous family members to him for their new vehicles. The first time we leased a Ford Explorer f He was highly recommended by my cousin who has sent numerous family members to him for their new vehicles. The first time we leased a Ford Explorer from him and had a wonderful experience. Recently, (1/12/21)we leased a Ford F-150, and again, Jason was amazing. Jason makes purchasing a vehicle as easy as can be. He listens to what you want in a vehicle and makes sure that throughout the whole experience you are getting the car or truck you want. From the minute you sit down at his desk you do not feel the pressure of a car salesman, but it's more like "shooting the breeze with an old friend". Jason went through multiple options with us, was realistic, and NEVER made us feel like we had to make a decision immediately (even if it was a Friday night and he has a young family at home). A few days later when I came back to pick up the truck, it looked amazing! He had a salesman show me the "bells and whistles" of the truck but he personally set up a personal door code (separate from the master code) for me so "you guys won't have to deal with it". Jason pays attention to detail and makes sure that the little things are taken care of for the customer. This is what separates him from others and shows a willingness to go above and beyond for the customer. If you are looking for a stress-free, hassle-free car buying experience I would highly recommend going to see Jason Lehner at Herb Chambers Ford of Westborough. You will not regret it! More

Repairs were made on time, my truck was cleaned and given back to me better than at drop off. This visit was very good I’m pleased. back to me better than at drop off. This visit was very good I’m pleased. More

Rick Gadway and his team of professionals provide exceptional service without exception!! Thank you Rick for your outstanding work and support!! A very heartfelt, THANKS!!! Sincerely, Bruce Shaheen exceptional service without exception!! Thank you Rick for your outstanding work and support!! A very heartfelt, THANKS!!! Sincerely, Bruce Shaheen More

Good value and great service, had me in and out quickly and no xx. Good communication and easy to book. We have two F 150s and will have them both serviced here. and no xx. Good communication and easy to book. We have two F 150s and will have them both serviced here. More

On-time, quick, thorough, fair price, and informative (by Heather). Not much more for which you can ask. Mike is always friendly, too, although this time, I didn't need a ride. Heather). Not much more for which you can ask. Mike is always friendly, too, although this time, I didn't need a ride. More

Jason Lehner is an amazing general sales manager and the service team is a pleasure to deal with every time. The only place I service my truck. service team is a pleasure to deal with every time. The only place I service my truck. More

Herb Chambers is always courteous and kind when I walk through the doors. They fixed what was wrong and left me feeling like I was a star through the doors. They fixed what was wrong and left me feeling like I was a star More

What great customer service! Jason Lehner, the General Sales Manager, got involved early on and made sure that the special considerations I needed during the pandemic were met. From the first contact, ev Sales Manager, got involved early on and made sure that the special considerations I needed during the pandemic were met. From the first contact, everyone on the team clearly gave their personal attention. And whenever there were challenges, and I presented a few, they just doubled down and got things done. I couldn't be happier; they definitely earned each of those five, beautiful stars! More

Heather was very helpful and friendly. She went above and beyond to look at my truck. Was a pleasure working with her and looking forward to seeing her again on Monday. beyond to look at my truck. Was a pleasure working with her and looking forward to seeing her again on Monday. More