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Herb Chambers Ford of Westborough
Westborough, MA
999 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 999 reviews
March 06, 2021
The service department do a excellent job. Thanks Courtney Blasco. I traded my truck in after I had it serviced because they had a truck on the lot I liked. Paul Scannell worked with me and did and e Courtney Blasco. I traded my truck in after I had it serviced because they had a truck on the lot I liked. Paul Scannell worked with me and did and excellent job and we made a deal. Thank you. More
by Tonya
Employees Worked With
March 04, 2021
I received an oil change even without an appointment. The people were very friendly and Mary was exceptional in helping me as I have mobility issues. people were very friendly and Mary was exceptional in helping me as I have mobility issues. More
by MassCoyote
Employees Worked With
Mary
February 26, 2021
Excellent service, Rick G. Was very attentive and helpful! We had to special order some parts and Rick knew just what to do. I highly recommend the service dept! helpful! We had to special order some parts and Rick knew just what to do. I highly recommend the service dept! More
by Anthonyfrossjr3
Employees Worked With
February 24, 2021
Rick the service manager was thorough and quick to answer any questions I had. I do wish the person who pro formed the service on my vehicle ( had brakes and rotors done) checked my tire pressure as a courte any questions I had. I do wish the person who pro formed the service on my vehicle ( had brakes and rotors done) checked my tire pressure as a courtesy they were low when vehicle was returned to me. More
by No name
February 18, 2021
Everything went smoothly. There was room to distance in the waiting room. I don’t know the name of the young lady who took care of us. She did a fine job. the waiting room. I don’t know the name of the young lady who took care of us. She did a fine job. More
by Stead4
Employees Worked With
Don’t know her name! You are making this too involved!
February 18, 2021
Everything went smoothly! Jay Gonzales was fantastic to work with. Vehicle delivered on time, as promised with a full tank of GAs and Jay went through all the options to make sure I understood what was ava work with. Vehicle delivered on time, as promised with a full tank of GAs and Jay went through all the options to make sure I understood what was available to me - HIGHLY RECOMMEND!! More
by Tharr915
Employees Worked With
Jay Gonzales
February 04, 2021
I would like to thank Marie Hamilton, George and the people in finance (I’m sorry I don’t remember his name.) for making the day a success. people in finance (I’m sorry I don’t remember his name.) for making the day a success. More
by Dloughlin5
Employees Worked With
Other Employees :
The gentleman in finance he was very nice. He was awarded a ring by Herb Chambers., George Muriuki
February 02, 2021
Excellent service representative, spoke on the phone and in person, was able to explain in detail, what was wrong with my truck. When it was going to be fixed, and when I could pick it up! in person, was able to explain in detail, what was wrong with my truck. When it was going to be fixed, and when I could pick it up! More
by dustin6morales
Employees Worked With
Keira
January 27, 2021
Everything was great. Kiara kept great contact and the team was able to solve the shakiness my vehicle had. I love that I never feel lied to or scammed coming here. team was able to solve the shakiness my vehicle had. I love that I never feel lied to or scammed coming here. More
by Samalara
Employees Worked With
Kiara
January 21, 2021
Very good service. They picked up the fact that I had a tire that was compromised and needed to be replaced. Avoided a malfunction on the road. tire that was compromised and needed to be replaced. Avoided a malfunction on the road. More
by Thankful
Employees Worked With
Taylor Donabedian
