Herb Chambers Ford of Westborough

Called the night before and they had the car out front ready to test drive the next morning. Friendly quick service. The finance department was just as good. ready to test drive the next morning. Friendly quick service. The finance department was just as good. More

David Chopin was a pleasure to work with and was very supportive. The financial manager was also easy to work with. One visit was unpleasant for my wife and daughters. supportive. The financial manager was also easy to work with. One visit was unpleasant for my wife and daughters. More

Herb Chambers Ford is a great dealership with outstanding service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. service. Waiting room is clean and comfortable. Staff is very friendly and professional. I am glad they are available to help with all of my needs. More

Very impressed with the customer service in the service department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. department at Herb Chambers. Quick and easy, all work was explained and Kiiara provided updates as she received them. More

The service advisor was great, checked me in very quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 quickly. The only constructive feedback is, the availability of appointments after 230pm is difficult which isn’t easy for someone that works an 8-5 job. Also, the following day, I discovered the skid plate on my vehicle that covers up the oil pan, filter and drain plug wasn’t properly fastened and started to drag under the vehicle, unfortunately had to stop by the service department to have them reattach it. More

Friendly and helpful. Thanks for completing the Oil change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. change in 60 minutes. Schedule my change last minute so appreciate flexibility. Thank you will be back. More

Work always done correctly. Friendly staff - Heather =) Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. Wait times always seem appropriate for work being done. I will continue to bring my vehicles here for service. More

We couldn't be more pleased with the service we got at Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 ho Herb Chambers Ford. From the outset, when at first there was no loaner available to 30 minutes later when Rick worked his magic and got one, to 3 hours later when the extent of the necessary repair was made entirely clear by Courtney, to 24 hours later when we got the car from Courtney (on a Saturday), it couldn't have worked better. Thank you, Herb Chambers Ford. More

Very good service i will buy my next car from them George is great sales person great to work with him he give me a good deal. George is great sales person great to work with him he give me a good deal. More

The service manager was exceptional... he even drove me to my office because it was delayed.....I had to go back and he provided a loaner..... he was the best⭐️⭐️⭐️⭐️ Service manager I have ever worked wit to my office because it was delayed.....I had to go back and he provided a loaner..... he was the best⭐️⭐️⭐️⭐️ Service manager I have ever worked with. More