Back

Herb Chambers Ford of Westborough

Westborough, MA

4.8
999 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

310 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 999 reviews

May 29, 2021

Very professional Service team that delivers excellent service. Despite there being National shortages of parts & cars due to covid, the team went above & beyond to help fix my issues. Ack ack…. More

by Reilly Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Fratto and Eric D. Actor
Jun 02, 2021 -

Herb Chambers Ford of Westborough responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

May 26, 2021

Courteous and prompt. Offered me a courtesy wash, but I did not have time. Completed work in less time than estimated. Comfortable waiting area with water and coffee available. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
May 26, 2021 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your experience with us at Herb Chambers Ford of Westborough, Nick! It was our pleasure to take care of you!

May 25, 2021

Had a great interaction and experience with David from sales. Was very knowledgeable helpful,and professional. Highly recommend him to assist you while the purchase More

by ml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mangrum, Steven Feingold, George Muriuki, James Harrison, Sonia Wahome, Ryan Ackerman
May 25, 2021 -

Herb Chambers Ford of Westborough responded

We appreciate your 5-star review and positive feedback on your experience with David! We can't wait to pass along your kind comments to him. Take care!

May 22, 2021

The dealership is fine, but that is not why I bought the car here. I bought it here because of the sales person, Paul Scannell. had previously bought a new car from him. and he was extremely helpful, infor More

by Ron’s X3 review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the glowing five-star review! We're so happy Paul has continued to show you such great care and earned your business! We are committed to ensuring your future visits are just as exceptional and we look forward to seeing you again! - Herb Chambers Ford of Westborough

May 21, 2021

Heather was very helpful with what repairs needed to be done on car. She was very knowledgeable and explained my options. She found the best deals for me. She kept me informed during my visit. Dealership w More

by Lizziecab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather at the service desk
May 24, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star rating! We're happy Heather could provide such great care to you and helped you feel at ease during your service! We will see you next time! - Herb Chambers Ford of Westborough

May 18, 2021

Service was quick and reasonably priced. Customer service person was friendly. I can’t figure out why you’re forcing me to write 25 words is the only way to submit it. That is silly. More

by janeroche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
May 19, 2021 -

Herb Chambers Ford of Westborough responded

Jane, we are so happy to hear that you had a good time at Herb Chambers Ford of Westborough! Thank you for your review!

May 13, 2021

Excellent service as always.easy to schedule my appointment. Quick check in and fast service..Heather was excellent to work with...very satisfied with over all experience More

by jpacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Herb Chambers Ford of Westborough responded

We are so happy Heather and our Herb Chambers Ford of Westborough team earned your five stars. Thanks so much!

May 12, 2021

Excellent Service. Shuttle dropped me off at my place of work while service was performed. Fast and professional, no surprises. Highly recommend Herb Chambers Ford Service Department More

by Cb16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Herb Chambers Ford of Westborough responded

Thanks for choosing Herb Chambers Ford of Westborough! See you next time!

May 12, 2021

Easy to set up appointments, efficient, helpful, no feel of trying to drive up cost. Bought used truck here and all service too. Highly recommended. More

by Forester buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiiara
May 13, 2021 -

Herb Chambers Ford of Westborough responded

We are so happy to hear that our team's hard work has earned Herb Chambers Ford of Westborough your recommendation!

May 07, 2021

I came in to have my battery checked after it died. Everyone was very nice. They gave me rides to and from my home so I didn't have to wait there. They did not charge me for anything. Very pleased with More

by Byron_lonnquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather and Mike were so nice and so was the service manager.
May 10, 2021 -

Herb Chambers Ford of Westborough responded

It was our pleasure to take care of you! Thanks for choosing Herb Chambers Ford of Westborough for your service needs. We look forward to your next visit!

...
45
...