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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,040 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,040 reviews

September 02, 2021

quick reliable service. east appointment made app and online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. More

by scott.helle5809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
heather
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're so glad to hear this, Scott! Thank you for visiting us here at Herb Chambers Ford of Westborough. We look forward to seeing you again next time!

September 01, 2021

They managed to squeeze my car repair in, treated me well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You More

by Bogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're glad the Herb Chambers Ford of Westborough team could get your vehicle in on short notice! Thank you for leaving us your five-star review! We'll see you next time!

August 30, 2021

Excellent dealership. We bought our last three cars there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony D More

by george_elmore58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Derenthal
Aug 31, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your loyal business! We're glad to hear that Tony took great care of you during your most recent visit with us and we'll be sure to share this fantastic feedback with him. Thanks again and we'll see you next time here at Herb Chambers Ford of Westborough!

August 28, 2021

Service team are great to work with always accommodating and very honest! A lot of dealerships I’ve used in the past always try and cram unnecessary services on you but this team does not. More

by Jay55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful feedback about our team here at Herb Chambers Ford of Westborough! We're grateful for your support and look forward to your next visit!

August 26, 2021

Knowledgeable, helpful personnel. Great service. This dealership truly goes the extra mile Re: customer service. More

by clander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Herb Chambers Ford of Westborough responded

Thank you so much for this wonderful feedback! We appreciate your kind comments about our team here at Herb Chambers Ford of Westborough and we look forward to seeing you again next time. Take care!

August 24, 2021

Knowledgeable, flexible, accommodating, friendly, no-pressure - this was the best car-buying experience! More

by DBlaze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Stewart
Aug 24, 2021 -

DBlaze responded

My experience at HC Ford of WBORO was the best I’ve had in 25yrs of car buying. Paul was respectful of me and my time. He didn’t rush me at all but once I made up my mind he help expedite the process in every possible way. He had me contact my insurance agent right away so that was ready. The finance manager (Chad?) was ready for me when I arrived, at the time he said he’d be and was prepared. He and Paul were so knowledgeable, friendly, and kind. HC has a registry office on-site, so Paul suggested I take the kids home for lunch and come back, rather than have us sit there bored and hungry (as others have in the past). I’m leasing the vehicle and look forward to seeing Paul again in 3 years to buy it! My cousin works at a different HC location, her referral got me the “concierge service” which made me feel extra special (as it is designed to do!). Now I understand why she loves her job - the culture at HC is different from any other dealership and is breaking the stereotype and for that, I am grateful. Thank you!

Aug 26, 2021 -

Herb Chambers Ford of Westborough responded

Thank you so much for the delightful review! It means a lot to us that the Herb Chambers Ford of Westborough team could provide a five-star experience to you! Paul will be happy to hear you enjoyed working with them!

August 21, 2021

Everyone is always friendly and the service is great! Safe distancing in the waiting area and hand cleanser available. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your five-star rating, Sue! We're glad the Herb Chambers Ford of Westborough team provided such excellent care to you! We'll see you next time!

August 20, 2021

If you are looking for a good dealership who will treat you fair with your sales or service needs then you can relay on Herb Chambers Ford in Westborough Ma More

by djf92869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Ford of Westborough responded

Thanks so much for the five-star rating! The Herb Chambers Ford of Westborough team is so happy you had a great experience working with our team!

August 20, 2021

RickWas great very helpful did a great job!l would Rick Was great very helpful did a great job!l would recommend the dealership to anyone. Have been with them for 11 years of service no problems. More

by Jdufresne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 11 years and can't wait to share this wonderful feedback with Rick and the rest of the team here at Herb Chambers Ford of Westborough. Thanks again for the kind words and we'll see you at your next visit!

August 17, 2021

Efficient, personable, reliable service. Good communication if any issues. It's us the dealership where I bought my car and I am very satisfied with service. More

by camalo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather ..five stars
Aug 17, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your kind review! We can't thank you enough for your comments! See you next time at Herb Chambers Ford of Westborough!

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