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Herb Chambers Ford of Westborough
Westborough, MA
1,040 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,040 reviews
October 11, 2021
My favorite dealership in New England, great customer service for the last ten years always! service for the last ten years always! More
by Martha Vazquez
October 10, 2021
Service department was Proactive to correct recall that caused cam phaser replacement on 2018 F150 caused cam phaser replacement on 2018 F150 More
by M
October 09, 2021
The employee was friendly and courteous. The wait for an oil change and tire rotation took 1.5 hours and I was told it would be 1 hour. oil change and tire rotation took 1.5 hours and I was told it would be 1 hour. More
by kevinmmeehan
October 07, 2021
Great service considering only 2 customer service people at service desk they’re working hard people at service desk they’re working hard More
by Jat1015
Employees Worked With
October 06, 2021
The salesman Jay Gonzalez and Corey Stewart all so helpful and knowledgeable we will definitely refer others to this dealership and the staff very happy ⭐️⭐️⭐️⭐️⭐️ helpful and knowledgeable we will definitely refer others to this dealership and the staff very happy ⭐️⭐️⭐️⭐️⭐️ More
by 4jld.nr
Employees Worked With
Corey Stewart
October 06, 2021
Just picked up our 2021 Explorer. Marie helped with our paperwork and was ready to go the next day. Very pleased with the service! paperwork and was ready to go the next day. Very pleased with the service! More
by Hosleydrb
Employees Worked With
October 05, 2021
Brought in for an oil change, package included tire rotation and multi check for a very fair price. Good experience, will be back in 6 months. J rotation and multi check for a very fair price. Good experience, will be back in 6 months. J More
by Jf150
Employees Worked With
October 02, 2021
Had a great experience from sales to service. Would definitely buy from Herb Chambers again definitely buy from Herb Chambers again More
by Mtg8196
September 30, 2021
I had an appointment to view a truck that I was interested in. Talea had called, emailed and texted setting up this appointment. I drove an hour to get to the dealership to find out the truck sold interested in. Talea had called, emailed and texted setting up this appointment. I drove an hour to get to the dealership to find out the truck sold two days prior. I was furious that Talea did not email me to let me know. She never came out to see me when I was at the dealership, nor sent a follow-up email to apologize. More
by Molly
Employees Worked With
Talea Cyrille
September 30, 2021
Antonio was knowledgeable, courteous and informative. He ensured that I received a great experience. Thank you. ensured that I received a great experience. Thank you. More
by Maryanne
Employees Worked With
