Back

Herb Chambers Ford of Westborough

Westborough, MA

4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

310 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 980 reviews

August 22, 2024

They treated me with respect and they explained everything to me that I needed to know about the car that I was buying More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Herb Chambers Ford of Westborough responded

Will, we're delighted to hear that you felt respected and well-informed during your visit to Herb Chambers Ford of Westborough. Thanks for sharing your experience!

August 20, 2024

I leased this car in 2019 and have been bringing it to Herb Chambers Ford for service. It’s been an awesome car and this dealership always goes above and beyond to make sure I’m happy!! I’m very gratefu More

by JimmyBuffit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Aug 21, 2024 -

Herb Chambers Ford of Westborough responded

JimmyBuffit, we're delighted to hear that you've had such a positive experience with Herb Chambers Ford of Westborough since 2019! Thanks for your continued trust and kind words. Safe driving ahead!

August 05, 2024

Smooth purchase experience. Easy to book the appointment, communicate with the dealer, test drive and then negotiate purchase and trade. Highly recommend, particularly our sal More

by srdator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your positive experience with Herb Chambers Ford of Westborough! We're glad to hear Paul made the process smooth and professional. Enjoy your new vehicle!

August 03, 2024

Very professional, prompt in helping me fix the part needed and went out of their way to deliver my car back to me. More

by shark28u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Herb Chambers Ford of Westborough responded

Hi Shark, thank you for the great feedback! We're glad to hear our team at Herb Chambers Ford of Westborough provided prompt and professional service. We appreciate your support!-The Herb Chambers Ford of Westborough Team

August 01, 2024

We recently bought a car and couldn’t be happier with the experience, thanks to Paul. His calm and patience were exceptional, making the entire process enjoyable. He was incredibly knowledgeable, providing c More

by dubois
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul made your car-buying experience at Herb Chambers Ford of Westborough enjoyable and transparent. Thank you for recommending his outstanding service, and we hope you're loving your new car!

July 31, 2024

Best salesman ever he doesn’t pressure it was a relaxing fun looking for my car and he sold it to me More

by Awson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers Ford of Westborough responded

We appreciate your great review, Awson! Thank you for choosing Herb Chambers Ford of Westborough!

July 30, 2024

best sales guy around buy from him he is awesome great deals great selling not pushy More

by WhitneyB78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers Ford of Westborough responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers Ford of Westborough

July 30, 2024

My vehicle was there for 6 days and they did not even look at it. No communication after several phone calls with no answer I finally went to the dealership and was told it in the que but no confirmatio More

by Lark5472
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Aug 06, 2024 -

Herb Chambers Ford of Westborough responded

If there's anything further we can do to assist or if you'd like to discuss this matter more, please reach out directly. Thank you, - Miguel Silva - General Manager - msilva@herbchambers.com

July 30, 2024

Service staff are top notch. My family and I will not service our car anywhere else. More

by jaygon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers Ford of Westborough responded

Jaygon - Your feedback is much appreciated! Thank you for supporting Herb Chambers Ford of Westborough.

July 29, 2024

Held appointment time. Inside of one hour time-frame. In and out. No hassles no xxxxxxxx. More

by jewel2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers Ford of Westborough responded

We're so happy our team made this a positive visit! Thank you for your confidence in our team and for rating us five stars! - Herb Chambers Ford of Westborough

...
4
...