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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
988 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 988 reviews

October 18, 2024

Both my husband and I have had excellent experiences purchasing new vehicles and working with Paul Scannell at this dealership. Paul is the consummate professional and loves his job. No pressure. Though More

by Deborah Burke Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Herb Chambers Ford of Westborough responded

Deborah, thank you for recommending Paul & the Herb Chambers Ford of Westborough team! We're delighted to hear about your excellent experiences with us and hope you & your husband enjoy your new vehicles!

October 13, 2024

Service was great. However hour and half for an oil change is too long. Thanks More

by tjg1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 15, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the review. We appreciate your patience during your visit and look forward to providing a more efficient experience next time. Take care! - The Herb Chambers Ford of Westborough Team

October 12, 2024

Excellent service department. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. More

by gfaidell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We're delighted to hear that our team always provides knowledgeable and helpful service. We appreciate your support and look forward to seeing you again next time!

October 09, 2024

Excellent service from Paul Scannell. Very easy to deal with and no hassle. Came in on a Saturday and car was ready to go without having to do anything with insurance or the registry. Eas More

by PaulDC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul made your car-buying experience so seamless at Herb Chambers Ford of Westborough! It's great to know everything was ready for you without any hassle. Enjoy your new ride, and thanks for choosing us!

October 08, 2024

Westborough Ford provides the best car service and customer service I’ve experienced. I would highly recommend. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Herb Chambers Ford of Westborough responded

Leo, thank you for the high praise! We're delighted to hear that the service provided by our team here at Herb Chambers Ford of Westborough meets your expectations. We appreciate your recommendation and look forward to serving you again!

October 05, 2024

Very nice experience at Herb Chambers Ford. Jay was very helpful and we were able to get our new car promptly. Thanks. More

by Runner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Jay provided a helpful experience at Herb Chambers Ford of Westborough. Enjoy your new car, and thank you for choosing us!

October 04, 2024

Fabulous. No pressure sale or gamesmanship wiith the negotiations would definitely recommend all those involved. More

by Wayneo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy
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Oct 04, 2024 -

Herb Chambers Ford of Westborough responded

Wayneo, we're delighted to hear about your positive experience at Herb Chambers Ford of Westborough. Thank you for recommending our team!

October 02, 2024

It was a relaxed , low pressure environment. Paul was knowledgeable and answered all my questions promptly. Delivered what was promised with no surprises. More

by Topnotchshutters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul provided a relaxed and informative experience at Herb Chambers Ford of Westborough. Thanks for sharing your positive feedback! Enjoy the ride!

October 01, 2024

I aways experience great service at this site. Their communication is thorough and honest and very accommodating. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 01, 2024 -

Herb Chambers Ford of Westborough responded

Nat, we're delighted to hear you consistently receive great service at Herb Chambers Ford of Westborough. Thanks for sharing your positive feedback!

October 01, 2024

I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee More

by Duckduckgoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Jay and the team at Herb Chambers Ford of Westborough exceeded your expectations! Thank you for being a loyal customer, and we're thrilled to know our service department has consistently provided excellent experiences. Enjoy your new car!

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