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Herb Chambers Ford of Westborough

Westborough, MA

4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 980 reviews

October 01, 2024

I aways experience great service at this site. Their communication is thorough and honest and very accommodating. More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 01, 2024 -

Herb Chambers Ford of Westborough responded

Nat, we're delighted to hear you consistently receive great service at Herb Chambers Ford of Westborough. Thanks for sharing your positive feedback!

October 01, 2024

I had the BEST experience at this dealership! I came in with my heart set on a specific vehicle, met with Jay and he went above and beyond to make sure I was leaving with that car! He truly excee More

by Duckduckgoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Jay and the team at Herb Chambers Ford of Westborough exceeded your expectations! Thank you for being a loyal customer, and we're thrilled to know our service department has consistently provided excellent experiences. Enjoy your new car!

September 25, 2024

Service advisor was awesome from the setting up appointment to transportation while work was done. Kept me updated on how things were transpiring. More

by bud1pats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Sep 26, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience! We're glad to hear our service advisor at Herb Chambers Ford of Westborough provided excellent support and kept you informed throughout the process. We appreciate your feedback!

September 20, 2024

They took care of everything that was needed without any hassle, and were pleasent to deal with. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Alan, Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

September 20, 2024

I work with Herb Chambers Ford since 2009, buying, trading and maintaining my vehicle without problems our issues. Has been a great decision on my behalf. Herbs Chamber Ford is a great company with More

by Lopesusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for your continued trust and support since 2009! We're delighted to hear that Anthony and the Herb Chambers Ford of Westborough team have consistently provided exceptional service. We appreciate your kind words and look forward to serving you in the future!

September 20, 2024

I always have my F150 serviced here. Excellent service as usual. I highly recommend them! More

by Mtoomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Sep 20, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Westborough

September 16, 2024

Absolutely amazing experience, would highly recommend others. Answered all questions and concerns, did not feel rushed and or pressured. More

by trevorforget2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for the glowing review! We're delighted to hear that your experience at Herb Chambers Ford of Westborough was smooth and pressure-free. We appreciate your recommendation!

September 06, 2024

I can’t thank Luke enough for his kindness and patience. It was great dealing with him! More

by Missyapjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers Ford of Westborough responded

Hi Missy, we're happy to hear that Luke's kindness and patience made your experience great at Herb Chambers Ford of Westborough. We hope to see you next time! Enjoy your new ride!

August 29, 2024

I have bought my last three cars from Herb Chambers but all from different dealerships. HC Ford was no different. Super friendly staff, low pressure and an all-around pleasant experience. Paul Scannell has More

by dblackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with a pleasant experience. Thanks for your continued trust in Herb Chambers dealerships!

August 24, 2024

This dealer's website misrepresents pricing and payments. Refused to honor website leasing terms. Tried to bait and switch. Cannot recommend. More

by z0lt3c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not disclosed.
Sep 09, 2024 -

Herb Chambers Ford of Westborough responded

Johnny, we regret any confusion and frustration with our website. We strive to provide accurate information, so this feedback is concerning. Please reach out directly so we can address your concerns and make things right. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com