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Herb Chambers Ford of Westborough
Westborough, MA
963 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 963 reviews
July 22, 2022
There were two reasons that I went to Herb Chambers of Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and to Westboro. One was an oil change, and the other was to get a key made. The oil change went very well but getting the key made was a big problem and took a week to get the key. I had a key warranty, and the key should have been free. They wanted to charge me and i had to keep calling them back. Poor service. More
by john_g_bar
Employees Worked With
Anthony Capece and Cesar Morales-both were professional but not helpful
July 19, 2022
Everyone was polite and informative. The service was preformed as agreed, and the service representative was very helpful. The service was preformed as agreed, and the service representative was very helpful. More
by Pdletourneau
July 16, 2022
My experience at Herb Chambers Ford was quick and thorough. My Explorer needed the works package service technician Anthony was very helpful and I was able to get back home in a timely manner. thorough. My Explorer needed the works package service technician Anthony was very helpful and I was able to get back home in a timely manner. More
by Mjpaulina63
Employees Worked With
Anthony Capece
July 02, 2022
I had 17 f250 there for random misfire Anthony called me to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected to keep me in loop through out the process I never felt like I didn’t know what was going on great job got truck back sooner then expected More
by Scott.toolman
Employees Worked With
Anthony
June 30, 2022
Always super responsive and helpful. Great communication. We service all our Ford vehicles here. Very competent. Great communication. We service all our Ford vehicles here. Very competent. More
by Forester buyer
June 17, 2022
Very friendly staff and very informative with all the services in Service department! waiting area is very clean and I was able to do some work while I was waiting. Has free water and coffee. Also they h services in Service department! waiting area is very clean and I was able to do some work while I was waiting. Has free water and coffee. Also they have snack machine for purchase. More
by YK
Employees Worked With
Luke
June 17, 2022
Good service care about customers they are there to help you remember your needs and find them for you you remember your needs and find them for you More
by chprsm
Employees Worked With
June 16, 2022
I had my car in for service everything went extremely well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if t well better than could be expected the mail at the desk was very generous with his time explain to me what they were going to do he also checked if there any recalls on my car the service was done quicker than I expected More
by Jimmy S
Employees Worked With
