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Herb Chambers Ford of Westborough
Westborough, MA
963 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 963 reviews
December 23, 2022
I was very pleased with my salesman Manny. I told him what I was looking for and what I was willing to pay. After our negotiations I finally came to terms, which was very reasonable. There was I told him what I was looking for and what I was willing to pay. After our negotiations I finally came to terms, which was very reasonable. There was no pressure from them and it was a pleasure doing business with them More
by Wtortor
Employees Worked With
Matthew Mendes
December 20, 2022
Last 3 visits I had there was great! Waited there in nice waiting room and the service was done quickly. This time, I had a 9am appointment and left my car there, but it sounded like the Waited there in nice waiting room and the service was done quickly. This time, I had a 9am appointment and left my car there, but it sounded like they didn’t looked at my car until 3pm. My car service was done at 5:30pm. Got oil / filter change and tire rotation but other problems I mentioned were not resolved. More
by YK
December 16, 2022
They did a great job of communicating me with during the repair process and addressed all my concerns in the expected time frame. Also were really accommodating arranging transportation to and from my home repair process and addressed all my concerns in the expected time frame. Also were really accommodating arranging transportation to and from my home, and the drivers were so friendly. The price was exactly as expected too! Great experience all around! More
by gigijeanine
Employees Worked With
Luke was excellent
December 15, 2022
Very friendly people, service work done in a timely manner, service advisor Luke was very professional and well trained with answers. Service pricing was very competitive as well. My go to place manner, service advisor Luke was very professional and well trained with answers. Service pricing was very competitive as well. My go to place More
by Pete M
Employees Worked With
Luke
December 14, 2022
Always great with the servicing of my vehicle and pleasant to deal with. Glad to have a dealership that works hard to make me happy. pleasant to deal with. Glad to have a dealership that works hard to make me happy. More
by lisal1201
December 13, 2022
Nice people and a great salesman. Dealership took sixteen days to get the title so I could take my car home Dealership took sixteen days to get the title so I could take my car home More
by ams340mag
Employees Worked With
Other Employees :
David Chapin was great , George Muriuki
December 12, 2022
Fouth time visiting this dealership very satisfied so far. Efficient, courteous,service. Will continue to be a repeat customer. far. Efficient, courteous,service. Will continue to be a repeat customer. More
by jarvenpaadonald76
December 09, 2022
The service department is well run. Anthony greeted me at the door. He opened it since I am disabled. The repair was done quickly. While waiting Loretta made me a coffee. Overall, my ex Anthony greeted me at the door. He opened it since I am disabled. The repair was done quickly. While waiting Loretta made me a coffee. Overall, my experience st the Herb Chambers dealership was excellent. I would highly recommend using this Ford dealership for service. More
by Johnebrown58
Employees Worked With
Anthony Capece, Loretta
