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Herb Chambers Ford of Westborough
Westborough, MA
980 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 980 reviews
October 21, 2024
Paul Scannell was a pleasure to work with. Friendly, honest, gave clarity, and knew the Ford Company like the back of his hand. If you’re looking at Fords, Paul Scannell is your guy. Friendly, honest, gave clarity, and knew the Ford Company like the back of his hand. If you’re looking at Fords, Paul Scannell is your guy. More
by cstevens2279
Employees Worked With
October 19, 2024
I had issues with this dealership before and was asked for the opportunity to make it a better experience the next time I came in by Rick the manager and when I did return Luke made my experience this tim for the opportunity to make it a better experience the next time I came in by Rick the manager and when I did return Luke made my experience this time the way it should have been the first time. More
by Jfmanning3
Employees Worked With
October 18, 2024
Both my husband and I have had excellent experiences purchasing new vehicles and working with Paul Scannell at this dealership. Paul is the consummate professional and loves his job. No pressure. Though purchasing new vehicles and working with Paul Scannell at this dealership. Paul is the consummate professional and loves his job. No pressure. Thoughtful. Good listener. We highly recommend both the dealership and Paul for great customer service. More
by Deborah Burke Henderson
October 12, 2024
Excellent service department. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. Front desk is very knowledgeable and helpful. The technicians are well trained and very trustworthy. I highly recommend them for service needs. More
by gfaidell
October 09, 2024
Excellent service from Paul Scannell. Very easy to deal with and no hassle. Came in on a Saturday and car was ready to go without having to do anything with insurance or the registry. Eas Very easy to deal with and no hassle. Came in on a Saturday and car was ready to go without having to do anything with insurance or the registry. Easiest car buying experience of the 7 cars I have owned. Thanks Paul. More
by PaulDC
Employees Worked With
October 08, 2024
Westborough Ford provides the best car service and customer service I’ve experienced. I would highly recommend. customer service I’ve experienced. I would highly recommend. More
by Leo
Employees Worked With
October 05, 2024
Very nice experience at Herb Chambers Ford. Jay was very helpful and we were able to get our new car promptly. Thanks. Jay was very helpful and we were able to get our new car promptly. Thanks. More
by Runner
Employees Worked With
October 04, 2024
Fabulous. No pressure sale or gamesmanship wiith the negotiations would definitely recommend all those involved. No pressure sale or gamesmanship wiith the negotiations would definitely recommend all those involved. More
by Wayneo
October 02, 2024
It was a relaxed , low pressure environment. Paul was knowledgeable and answered all my questions promptly. Delivered what was promised with no surprises. Paul was knowledgeable and answered all my questions promptly. Delivered what was promised with no surprises. More
by Topnotchshutters
Employees Worked With
