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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 997 reviews

December 03, 2024

Professional and responsive. Worked to find a solution that worked for both parties. Fouad was a pleasure to work with. He facilitated the negotiating process and remained att More

by Johntc116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fouad
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Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Fouad provided such a professional and attentive experience at Herb Chambers Ford of Westborough. Thank you for sharing your positive feedback!

November 29, 2024

Hi, my name is Bruce Buckley and I recently bought Mustang from Westboro Ford. My salesman was Jason Lehner who is a wonderful competent young man. The last expedition I had bought from him last y More

by Bruce Buckley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner and helper Freddie
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Dec 02, 2024 -

Herb Chambers Ford of Westborough responded

Bruce, thank you for your kind words and recommendation! We're delighted to hear that Jason and Freddie made your experience at Herb Chambers Ford of Westborough smooth and satisfying. Enjoy the Mustang, and we look forward to seeing you again in the future!

November 28, 2024

Ser vice on Nov 27 was excellent. In the past I have not been happy with the service but it appears wrinkles have been worked out. The service desk employees were very cordial and hel More

by fcummings4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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Jan 02, 2025 -

Herb Chambers Ford of Westborough responded

It's great to hear that your recent service experience was positive and that our team provided excellent assistance. We appreciate your feedback and are glad to know improvements have been noticed. If you have any further questions or need assistance, feel free to reach out anytime. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

November 27, 2024

Luke and team quicky fixed some issues with my vehicle, on time for our holiday road trip. They provided timely updates, highly recommend! More

by luismolinajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Herb Chambers Ford of Westborough responded

Hi Luis! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough got your vehicle ready for the road trip just in time! Thanks for recommending us. Safe travels on your holiday adventure!

November 21, 2024

Great sales experience with Luke and Brandon was great about communicating while my vehicle was in the shop More

by Jocelyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Moisio in Sales, Brandon in Service
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Nov 21, 2024 -

Herb Chambers Ford of Westborough responded

Jocelyn, we're delighted to hear that Luke and Brandon provided you with a great experience at Herb Chambers Ford of Westborough. Thank you for sharing your feedback!

November 20, 2024

Very friendly, explains what work and price needed, kept me informed of work being done, vert professional staff. More

by Leo Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Herb Chambers Ford of Westborough responded

Leo, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and professional experience. Thank you for sharing your feedback!

November 12, 2024

Always Great service. Very trustworthy team members and technician's. Always Great service. Very trustworthy team members and technician's. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Herb Chambers Ford of Westborough responded

John, thank you for your feedback! We're delighted to know that our team at Herb Chambers Ford of Westborough consistently provides trustworthy service. We appreciate your support and look forward to serving you again!

November 05, 2024

Paul was great to deal with . They didnt have title to the car I bought so they gave me a free loaner Very happy with them More

by segienhrs61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with a great experience, even offering a free loaner while waiting for your title. Thank you for sharing your satisfaction!

November 05, 2024

BRANDON WAS EXCELLENT! MY CAR GOT THE REPAIRS NEEDED AND I WAS BA K IN MY PWN CAR IN NO TIME! More

by Cstjacques20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, lucas
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're glad Brandon & the team could get your vehicle back to you quickly! Thanks for choosing Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

November 05, 2024

The best! !!! Always find time to get me in, especially when I only have 1 day off. Love these guys More

by emeliehayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony & Luke
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Nov 06, 2024 -

Herb Chambers Ford of Westborough responded

Emelie, we're delighted to hear that our team at Herb Chambers Ford of Westborough has been accommodating with your schedule. Thanks for the love and support!

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