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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,111 reviews

November 13, 2025

Fast, reliable and service department was amazing. They were honest and fixed the issues on my Van. Luke communicated everything along the way and was very nice. More

by PF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with us, PF! We are thrilled to hear that Luke made the process seamless with clear communication. We appreciate you choosing Herb Chambers Ford of Westborough and we hope to serve you again in the future!

November 12, 2025

I felt everyone at the dealership was extremely friendly and knowledgeable. I was very impressed with entire process. More

by kocomypug01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Daher
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Nov 14, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your feedback! We're pleased to hear you had a positive experience with our team. Thank you for choosing Herb Chambers Ford of Westborough!

November 10, 2025

My advisor Luke was fantastic. His follow up and professionalism was excellent. He makes service an easy and smooth event. Thanks Luke! More

by joseph.w.rofrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

joseph.w.rofrano responded

The service team at Westboro Ford is fantastic . I worked with Luke and he did a great job… professional and followed up on the entire work order .

Nov 11, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience, Joseph! We’re thrilled to hear Luke provided excellent service and made the process smooth and easy. We’ll be sure to share your kind words with him! - Herb Chambers Ford of Westborough

November 10, 2025

Very relaxed . followed along with the financial end and paperwork without a problem..Took care of my questions about the vehicle. Thanks More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Herb Chambers Ford of Westborough responded

Alan, thank you for your kind review! We’re pleased you had a relaxed, informative experience at Herb Chambers Ford of Westborough. Safe travels!

November 06, 2025

I’m very happy with the service performed on my truck, everything was done on time. Everybody was friendly. I would recommend this dealership to anyone. More

by Gww65vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your recommendation and for sharing your experience with our team! We hope you come back to see us at Herb Chambers Ford of Westborough.

November 06, 2025

This dealership is very efficient and professional. They are on time and keep me posted. More

by Dan Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2025 -

Herb Chambers Ford of Westborough responded

Dan, we're delighted we could deliver an excellent experience! - Herb Chambers Ford of Westborough Team

October 29, 2025

Herb Chambers made the entire process from start to finish so easy. They brought the car of my choice to my home for the test drive and when all decisions were made, they delivered the car to me with i More

by Mam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Bob and Luke
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Oct 30, 2025 -

Herb Chambers Ford of Westborough responded

We are so pleased to hear that our team made the process so seamless and convenient, Mam! Thank you for being a Herb Chambers Ford of Westborough customer. Enjoy the new ride!

October 25, 2025

Paul was very patient, honest and informative. He spent a lot of time helping me find the right car! More

by helayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Herb Chambers Ford of Westborough responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Herb Chambers Ford of Westborough

October 22, 2025

Great interaction from start to Finish. Freddy is great, and so is Renel. Amazing team! Truly felt like they went out of their way to help me. I love my new vehicle! Best experience. More

by Ladyd1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy.
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Oct 22, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for your excellent review! We are delighted to hear Freddy, Renel, and the team left such a positive impression. Enjoy your new vehicle! - Herb Chambers Ford of Westborough

October 21, 2025

Excellent service with Luke in the service department and fantastic sales service by Freddy. Made the horrible situation of a car being totaled due to safe flight issue an easier process for us. More

by LAM22CT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy in sales
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Oct 22, 2025 -

Herb Chambers Ford of Westborough responded

It's wonderful to hear that Luke and Freddy provided such thoughtful and attentive service. We are here to help with any of your future needs at Herb Chambers Ford of Westborough. Thank you!

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