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Herb Chambers Ford of Westborough
Westborough, MA
963 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 963 reviews
March 14, 2023
Completed service promptly and staff was very courteous. They even did extra troubleshooting for needed repairs that are under warranty and fully explained what needed to be done at no charge. They even did extra troubleshooting for needed repairs that are under warranty and fully explained what needed to be done at no charge. More
by David
March 07, 2023
Fantastic my third F-150 from herb ford and third with Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers! Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers! More
by carla&pete
February 26, 2023
Luke was very professional and courteous. Kept me updated on my car that was being serviced. The only draw back I had was not being able to get a loaner car earlier. But Luke pushed to get it Kept me updated on my car that was being serviced. The only draw back I had was not being able to get a loaner car earlier. But Luke pushed to get it done as quickly as he could. More
by richie.mall
Employees Worked With
Luke (Service Dept)
February 24, 2023
I am happy with this dealership that’s why I go there every time, and Luke the guy he works there is very good guy and very helpful. every time, and Luke the guy he works there is very good guy and very helpful. More
by Mario
February 22, 2023
Excellent service experience at Herb Chambers Ford. Service Rep, Luke, was the best. Knowledgeable, friendly, kept me informed, car returned on time. Quality service work, reasonable cost. Job well d Service Rep, Luke, was the best. Knowledgeable, friendly, kept me informed, car returned on time. Quality service work, reasonable cost. Job well done. More
by KPS
Employees Worked With
Luke, Service Representative
February 17, 2023
Luke told me that my vehicle might be ready by Friday due to a supplier shortage. I was overwhelmed when it was ready on Thursday. They do a great job of keeping you informed of what is going on. Please in m to a supplier shortage. I was overwhelmed when it was ready on Thursday. They do a great job of keeping you informed of what is going on. Please in mind that due keep in mind that there is a supply in shortage and it my take some time time to get the parts you need to fix your problems. More
by opumurphy
February 15, 2023
Service appointment was scheduled very quickly, service performed was good, and car was finished earlier than promised. performed was good, and car was finished earlier than promised. More
by susan320
Employees Worked With
February 15, 2023
Excellent customer service and care. I found all the features that I wanted in a truck and it was delivered on time. I found all the features that I wanted in a truck and it was delivered on time. More
by Krobbins4
