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Herb Chambers Ford of Westborough

Westborough, MA

4.8
963 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 963 reviews

March 31, 2023

Get the job done on time and their service department is customer oriented. Switch here from another garage and never looked back. More

by sjperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for giving our Herb Chambers Ford of Westborough team the opportunity to earn your business! We're grateful for your continued support and look forward to seeing you next time!

March 29, 2023

The Service Department is my "go to" always. Tony Derenthal and his staff are efficient, personable and professional. The technicians work closely with the service department staff. The deal More

by reevue4u
Recommend Dealer
Yes
Employees Worked With
William Derenthal
Mar 31, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Tony & the Herb Chambers Ford of Westborough team with the care of your vehicle! We appreciate you taking the time to share this kind feedback and look forward to seeing you at your next visit!

March 29, 2023

Excellent service done quickly, great communication throughout the service process, service associates friendly and knowledgeable! You can see the customer service communication skills and great work More

by Gelmore839
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 30, 2023 -

Herb Chambers Ford of Westborough responded

We are so happy to be an important part of your automotive journey! Thank you for coming to Herb Chambers Ford of Westborough!

March 24, 2023

Since I bought my car from there any time, I had a problem they took care of it. No questions asked I recommend my friends and family to go then buy a car and they will be happy as me. Thank you Ford More

by jward54691
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki, Igor DaFonseca, Corey Stewart
Mar 24, 2023 -

jward54691 responded

When I first bought my car there, they offered that extra assurance for the drivetrain I thought out they must be just trying to get more money from me but seven years later I realize it was the best move I’ve ever made. Thank you, Herb Chambers, Westborough you saved my life my next car and from will be coming from there anytime I buy a car I will be back I’m thinking about coming back and getting a new Lincoln now. Thanks again you made my day.

Mar 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're so honored that we earned your recommendation! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

March 23, 2023

Great Dealershp! Awesome service! Anthony kept me updated at timely matter, thank you for your help! More

by gillymolina55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Mar 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review! We're so glad Anthony was able to assist you and we hope you won't hesitate to reach out if our Herb Chambers Ford of Westborough team can be of service again in the future!

March 22, 2023

Everything from start to finish went well. The dealership & service areas are spotless. The staff members are friendly, polite & professional. The work was done as promised. More

by miksha01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your positive feedback! Thanks for visiting our team here at Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

March 21, 2023

Love this Herb Chambers best service ever. After the crap I went through in Holliston claim Center give them an F for all... More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for the review, Dee! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Ford of Westborough Team

March 20, 2023

Had a transmission issue, service dept was great with listening about the issue, quick to diagnose the problem and fix it quickly and at a reasonable cost More

by henry.tabur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for sharing your experience, Henry! We're so glad our team could assist you and we hope we can be of service again in the future. Take care! - Herb Chambers Ford of Westborough

March 15, 2023

Great service in the promised amount of time and the cost was very reasonable for the services performed More

by clacouture15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Herb Chambers Ford of Westborough responded

We're so happy the Herb Chambers Ford of Westborough team made the experience great! Thank you for coming to see us for your maintenance needs!

March 14, 2023

Excellent experience from start to finish - thanks folks! Great service and shuttle rides. Staff is very knowledgeable and helpful. Thanks again!! More

by stewart.mary013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Mar 14, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your review, Stewart! We appreciate your business and look forward to seeing you at your next appointment! -Herb Chambers Ford of Westborough

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