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Herb Chambers Ford of Westborough

Westborough, MA

4.8
963 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 963 reviews

May 04, 2023

I cannot stress enough the efficiency, professionalism and absolute automotive proficiency that the Herb Chambers Ford of Westborough service department has in their hands. This dealership has been awarde More

by John James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Capece
May 05, 2023 -

Herb Chambers Ford of Westborough responded

We are thrilled to know that you had a great experience, John! Your recognition for the work done by your Service Advisor Anthony means everything to us. We're proud to be part of the top 10% of Ford dealers in the country for our impeccable automotive proficiency, and we're delighted it made an impression on you. Thank you for choosing Herb Chambers Ford of Westborough.

April 28, 2023

Great service, very friendly. Got the car in quick and kept me up to date. More

by Maryanne.phillipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad, Maryanne! We hope you enjoy your vehicle and look forward to assisting you during your next service appointment! Thank you! - Herb Chambers Ford of Westborough

April 28, 2023

My experience was very good at this dealership. Marie went above and beyond to help with the purchase of my new vehicle. More

by Bronco Sport Heritage Limited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renel Plymouthe
May 01, 2023 -

Herb Chambers Ford of Westborough responded

We're thrilled to hear Marie & the team provided you with an excellent experience! Thank you for choosing Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

First rate service from Paul Scannell - professional, responsive, candid. Sales process was smooth from start to finish. Herb Chambers should be proud to have Paul representing the brand. More

by Jeffrey Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Stewart
Apr 26, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review, Jeffrey! We're certainly lucky to have Paul on our team and we'll be sure to share your fantastic feedback with him. Take care and please don't hesitate to reach out if our Herb Chambers Ford of Westborough crew can be of service again in the future!

April 20, 2023

My first visit - quick scheduling for an appointment and service was friendly, efficient and thorough. More

by Jenks
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 24, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for visiting Herb Chambers Ford of Westborough! We appreciate the kind feedback and hope to see you again next time!

April 19, 2023

Herb Chambers Ford of Westborough, MA has been amazing with my vehicle. All of their Service advisors are pleasant and helpful. I worked with Anthony and he went above and beyond to make sure my vehicle w More

by jeliseh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Luke, and Chad
Apr 20, 2023 -

Herb Chambers Ford of Westborough responded

It's our privilege to serve you! Thanks for trusting Anthony & the Herb Chambers Ford of Westborough team with your vehicle. We hope we can be of assistance again in the future!

April 18, 2023

Took in for oil change and tire rotation. Anthony made check in a breeze. Vehicle was serviced quickly. More

by Screen name
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Apr 20, 2023 -

Herb Chambers Ford of Westborough responded

Thanks for trusting Herb Chambers Ford of Westborough with oil change & tire rotation! Anthony & the team appreciate your kind review and hope to see you again next time!

April 15, 2023

They picked up my vehicle from work and also dropped it off. A very nice experience would recommend! More

by roxanamh916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to leave us a five-star review! We are happy that we could make your service appointment convenient for you! We appreciate your recommendation and look forward to your next appointment! - Herb Chambers Ford of Westborough

April 06, 2023

Pleasant shopping experience, low pressure, knowledgeable support. Looking forward to meeting the service team. Thanks! More

by dave
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Herb Chambers Ford of Westborough responded

We're happy you had such a positive visit, Dave! We hope you come to see our service again for your next appointment! Thank you! - Herb Chambers Ford of Westborough

April 05, 2023

There are not enough superlatives in the dictionary to describe how pleased I am each and every time I have my Ford Explorer serviced at Herb Chambers Ford of Westboro. From the Service Mgr Rick and his More

by dweaver 17 Explorer
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share this kind review, Daniel! We're happy to hear Rick, Tony & the rest of the crew continue to provide you with top-notch service and we look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers Ford of Westborough!

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