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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
963 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 963 reviews

May 25, 2023

The work is timely thorough and fairly priced. The staff is courteous and helpful. Easy on-line appointment was made. Very pleased More

by Todd Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review, Todd! Anthony and the rest of our team look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 23, 2023

Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony from service outstanding
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May 24, 2023 -

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

May 18, 2023

Luke in service was very helpful, he kept me informed as the service on my car was developing and he insured my confidence by the way he handled my needs. More

by Humarock52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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May 18, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're honored that Luke provided you with an excellent visit! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 17, 2023

By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

May 17, 2023

Everyone was very personable from the moment I walked in they all had a smile on their face and we very nice and super helpful! I can’t say enough good things about the service here! More

by William perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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May 19, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind feedback, William! It was a pleasure having you visit us here at Herb Chambers Ford of Westborough and we to see you again in the future!

May 11, 2023

Chad and the service dept was extremely professional,,, made our experience relaxing..we came from Cape Cod to have our vehicle serviced. And will continue to do so .. More

by scottnelson395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
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May 15, 2023 -

Herb Chambers Ford of Westborough responded

Scott, thank you so much for making the trip from Cape Cod to come work with our Herb Chambers Ford of Westborough team! We appreciate your support and look forward to seeing you again next time. Take care!

May 11, 2023

Service was fast and it completed all the service items needed for a F150 truck. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 15, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for trusting the Herb Chambers Ford of Westborough team with your F-150! We appreciate you taking the time to leave us a review and hope that we can be of service again in the future!

May 09, 2023

The sales experience was informative and low pressure. The 21 Ford Edge Titanium was the best price I could find on the Internet. The car was delivered to us in top-notch condition. Thanks to Paul and the More

by Myheck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your kind five-star review for Paul and our team! We hope you're loving your 2021 Ford Edge Titanium and look forward to your next visit! Thank you for choosing Herb Chambers Ford of Westborough!

May 09, 2023

The service Dept took me in on a last minute notice, awesome awesome awesome awesome! More

by Rob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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May 11, 2023 -

Herb Chambers Ford of Westborough responded

We're glad we could fit you into the schedule on short notice, Rob! We appreciate your kind words and look forward to your next visit! Thank you! - Herb Chambers Ford of Westborough

May 08, 2023

Very pleasant experience. Our salesman Matt was very helpful. The entire team, whom we interacted with, were pleasant and very informative as well. Would highly recommend. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, George and Jay
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May 10, 2023 -

Herb Chambers Ford of Westborough responded

Carol, we are delighted to hear about your very pleasant experience shopping with us at Herb Chambers Ford of Westborough! It's fantastic to know that Matt and our entire team were informative and helpful. Thank you for sharing this wonderful feedback and recommendation with us! Drive safely in your new vehicle.

May 10, 2023 -

Carol responded

Thank you!

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