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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 980 reviews

October 06, 2023

Worked with Paul. Seamless experience from start to finish. Paul was very accommodating and worked around my schedule. More

by Busymom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're glad to know that Paul was able to provide a seamless experience for you at Herb Chambers Ford of Westborough. We'll see you next time! Enjoy your new ride!

October 05, 2023

Good availability for scheduling service. Profesional and timely service. Recalls were searched and addressed. Would recommend More

by claudio.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 06, 2023 -

Herb Chambers Ford of Westborough responded

Hey Claudio, it's great to know that our team was able to provide you with timely and professional service experience. Thank you for choosing and recommending us! Safe travels!- The Herb Chambers Ford of Westborough Team

September 26, 2023

They supposedly took care of everything that I had my vehicle in for today. Service man Luke was awesome and very professional. If everything was done properly service wise, it was A plus. Time will tel More

by ErikAmati
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Sep 27, 2023 -

Herb Chambers Ford of Westborough responded

Hi Erik! We're glad to know Luke provided you with excellent service at Herb Chambers Ford of Westborough. We strive for A+ experiences every time! Thanks for your feedback and trust in our team.

September 25, 2023

Had my truck serviced today The service was quick and efficient and my vehicle was even cleaner after the service More

by Rochey763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Herb Chambers Ford of Westborough responded

Hi Rochey! We're glad to know you had a quick and efficient service experience at Herb Chambers Ford of Westborough! It's great that your truck left even cleaner than when it arrived. Thanks for the feedback!

September 19, 2023

Wonderful and helpful and knowledgeable staff. Great service - and they always go the extra mile! More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Sep 20, 2023 -

Herb Chambers Ford of Westborough responded

We appreciate your shoutout to our service team at Herb Chambers Ford of Westborough! Have a great day!

September 19, 2023

Car shopping has always been a stressful unpleasant chore for me. I am pleased to say this was not the case at Herb Chambers Ford in Westborough. The entire staff was friendly and attentive to my needs all t More

by dfredhow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Dias, Corey Stewart
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Sep 21, 2023 -

Herb Chambers Ford of Westborough responded

Hi Fred! We're delighted to know that our team at Herb Chambers Ford of Westborough was able to provide a stress-free and enjoyable car shopping experience for you. We always aim for efficiency and honesty in all interactions with customers. Thanks so much for the review!

September 15, 2023

Paul was a pleasure to work with,I was in and out with my new truck the same day. More

by Gwalker59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Stewart
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Sep 15, 2023 -

Herb Chambers Ford of Westborough responded

We really appreciate you taking the time to leave Herb Chambers Ford of Westborough this awesome review, thank you!

September 12, 2023

Had my car there for recall work,left it Sunday night got a call at 10:20 Monday morning car was done and ready very happy More

by mkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Herb Chambers Ford of Westborough responded

Mkennedy, we're glad to know your recall work was completed promptly at Herb Chambers Ford of Westborough. Thanks for trusting us with your vehicle!

September 10, 2023

The salesman, David, was a gentleman and the GM, Miguel was a good guy. There was a small hassle with the sales manager and a promise that was made, but Miguel stepped in to make it right - he can definit More

by Gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chapin
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Sep 12, 2023 -

Herb Chambers Ford of Westborough responded

Hi Gerry, Thank you for updating us on the situation. We're glad that Miguel made this right and earned back your confidence in us. We hope you'll reach out if there's anything we can help with in the future, and look forward to providing five-star care next time! - Herb Chambers Ford of Westborough

August 28, 2023

I had a great experience purchasing a F150 from Herb Chambers Westborough Miguel and Jay were very friendly and professional. I would definitely recommend Herb Chambers to any of my friends. More

by K8andp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Stewart
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Aug 30, 2023 -

Herb Chambers Ford of Westborough responded

We're delighted to know you had a great purchase experience with Miguel and Jay at Herb Chambers Ford of Westborough. We appreciate your recommendation and see you again! Enjoy your new F-150!

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