Herb Chambers Ford of Westborough

Not helpful at all after purchase. Had a truck purchased from them that had a leak somewhere in the cab, getting soaking wet, they told me they would contact me with help. After not he Had a truck purchased from them that had a leak somewhere in the cab, getting soaking wet, they told me they would contact me with help. After not hearing from them in over a week I called back, I was told they couldn’t help me, I asked how should I proceed, I was told to try another ford dealership! These guys are the worst, they are right, TRY ANOTHER DEALERSHIP! Awful! I wouldn’t even give them 1 star. More

The service was great got me in fast and explains the bill and gave me my coupon off. bill and gave me my coupon off. More

This past Saturday we purchased my husband’s dream vehicle. A Ford F-150 Tremor from Herb Chambers Ford of Westborough, MA. Our salesman, Paul Scannell, was awesome! He was friendly, efficient and vehicle. A Ford F-150 Tremor from Herb Chambers Ford of Westborough, MA. Our salesman, Paul Scannell, was awesome! He was friendly, efficient and very knowledgeable about the vehicle we were interested in which made purchasing our new truck a very pleasant experience. The Finance Manager, Renel Plymouthe, was also friendly and efficient and helped us breeze through the financial paperwork. If you’re in the market for a new vehicle this is the place to go! More

Great service and very helpful and kind staff. Been a customer for many years and the service is consistently good. Been a customer for many years and the service is consistently good. More

Paul was great, sales experience was pleasant, no pressures, transparent pricing, and generally easy. I knew what I wanted and they had it so it an easy transaction. pressures, transparent pricing, and generally easy. I knew what I wanted and they had it so it an easy transaction. More

They were prompt, easy to deal with, very good communication, no snags or issues to deal with. communication, no snags or issues to deal with. More

We had a great experience working with Paul Scannell during the purchase of our 2020Ford Explorer-ST & a 2023 Ford F150 XL/STX over the past couple of weeks. He is extremely knowledgeable & thorough an during the purchase of our 2020Ford Explorer-ST & a 2023 Ford F150 XL/STX over the past couple of weeks. He is extremely knowledgeable & thorough and made the process intuitive and forward thinking. Thank You Paul!!! More

Very polite attentive and pleasant experience was ok all staff and LUke made it an ok day staff and LUke made it an ok day More

Waited for vehicle - works package. Prompt appointment time & service just over an hour. Luke took care of my every need . Even had sufficient reward pointers to pay for my full service Prompt appointment time & service just over an hour. Luke took care of my every need . Even had sufficient reward pointers to pay for my full service. Love that they wash the outside of your vehicle before picking up. More

I had made an appointment and told them that I had to be in and out within a couple hours because I had to go back to work!! Luke Malloy was my Service Advisor and he was right on top of getting my car ser in and out within a couple hours because I had to go back to work!! Luke Malloy was my Service Advisor and he was right on top of getting my car serviced and returned to me in the time allowed!! Everything was done, my questions were answered, and I was on my way!! Thank you, Luke!! More