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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
935 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 935 reviews

July 01, 2023

Prompt service, Thought I needed a new battery, however, not the case. Very happy with the service. More

by patfandave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope to see you again next time here at Herb Chambers Ford of Westborough!

Helpful
June 28, 2023

Herb Chambers Ford of Westborough service department does a great job and works well fleet vehicle customers. More

by TC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Jun 29, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the positive review! We're glad to hear that our service department at Herb Chambers Ford of Westborough has been doing a great job. We appreciate your support and look forward to serving you and all our fleet vehicle customers in the future. Have a wonderful ride!

Helpful
June 23, 2023

Service staff was friendly and easy to deal with also the scheduled service was performed in a timely manner More

by Rjtodisco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

We're glad to hear it! Thank you for taking a moment to give us a great review. Have a great day! - The Herb Chambers Ford of Westborough Team

Helpful
June 22, 2023

We had our 2022 in for routine service this month. Everyone at the dealership made us feel welcome and comfortable. Checking in with Luke at the service desk was a pleasure. He immediately brought More

by lewisfclark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke, Mike
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the great review! We're glad to hear that Luke and Mike provided excellent service during your recent visit. We appreciate your recommendation and look forward to assisting you with any future auto service needs. Drive safely! - The Herb Chambers Ford of Westborough Team

Helpful
June 22, 2023

Outstanding! !!! Their friendly staff is reliable and highly communicative. The work they do is well done. Most of all, we feel like a vlaued customer every tim More

by Flyingpig
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in service does an incredible job keeping us informed and doing reliable work every single time.
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad to hear that you had an outstanding experience with our friendly staff at Herb Chambers Ford of Westborough! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

Helpful
June 15, 2023

Dealer took my truck in within 5 days, I liked that they vacuumed, and washed my truck,, also repaired my problem More

by Danny51258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 15, 2023 -

Herb Chambers Ford of Westborough responded

It's great to hear about your positive experience, Danny! We're glad that we could assist you with your truck at Herb Chambers Ford of Westborough. Our team is committed to providing excellent service, and we're happy that you appreciated the vacuuming, washing, and repairs. Thank you for choosing us!

Helpful
June 12, 2023

I can always count on great , honest service at Herb Chambers Ford. Best service department at a dealership I’ve ever used. More

by Jay55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Drouin
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Jun 14, 2023 -

Herb Chambers Ford of Westborough responded

We're thrilled to hear that you always receive great and honest service at Herb Chambers Ford of Westborough, Jay! It's wonderful to know that our service department is the best you've ever used. Thank you for choosing us for your automotive needs.

Helpful
June 09, 2023

The service needed was done on time even a little early. The staff was professional and the lobby very clean. I will continue to have my vehicle serviced there More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jun 12, 2023 -

Herb Chambers Ford of Westborough responded

Jimmy, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Westborough. It's fantastic to hear that our team completed the necessary service on your vehicle ahead of schedule and provided professional assistance. Thank you for choosing us for your automotive needs and we look forward to seeing you during your next visit!

Helpful
June 03, 2023

Pleasant and prompt service and attention to derail. Listened carefully to my detailed request for service. More

by robin.bell1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jun 07, 2023 -

Herb Chambers Ford of Westborough responded

We're happy to hear you had a great experience with our team at Herb Chambers Ford of Westborough! It's fantastic to hear we exceeded expectations and provided prompt and detailed service. Thank you for choosing us for your automotive needs! We'll see you next time!

Helpful
May 31, 2023

The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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Jun 02, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

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