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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,019 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,019 reviews

February 17, 2010

Very low pressure...everyone followed through on what they said they would do. The dealership presented a very warm and friendly experience but totally professional...I would highly recommend them to an More

by andonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rissotti
February 09, 2010

There was no pressure, very laid back but logical sales approach...the salesman to the GM's did a great job. I was at the dealership for about 4 hours start to finish and walked out with a new vehicle, In More

by andonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rissotti
January 19, 2010

i have purchased a 2007 mustang from paul and the experience with him and the service shop was great. so i decided to buy my husband an escape. same thing, great purchase price and professionalism. More

by michellesearles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul scanell
January 16, 2010

The dealership was excellent in offering help immediately upon arriving at the dealership. Christopher asked what we were exactly looking for as to better serve us. The sales manager also stepped in assistin More

by kleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Arsenault, sales manager, and financial advisor
December 23, 2009

I brought my 2006 Ford F150 in for service. There were a few items wrong with it and were to be warranteed to the best of my knowledge. As it turns out the warrantee company I had went bankrupt and was sold More

by brendan tedstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie and Jeff
December 02, 2009

I can't believe I am going to say this but I feel like I "found a friend" in the service dept of a car dealership, weird huh? You usually hear horror stories but that all changes when you walk into Herb Cha More

by kathycurran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Krasner
December 01, 2009

I was at this dealership for just a half hour for my oil change and it was a pleasure. Herb Chambers is doing everything right; from the friendly people, the quality service, AND the car wash and vac!!! I l More

by ketchvik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
December 01, 2009

I absolutely love my car. I did not feel pressured at Herb Chambers when deciding on purchasing my car. I thought about all my options (whether new or pre-owned), gave myself time to think about it and More

by sneveu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mangrum, Mark (Service), Julie (Customer Service)
December 01, 2009

I brought my 4 year old Ford Mustang in to have the emergency brake fixed. I had bought the extended warranty when I purcahsed the vehicle and thought that it should be covered. At the time of check- More

by jvcryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan (Customer Service Representative)
November 29, 2009

Josh Mono was professional, helpful, and clearly cared that I drive home in a car that I was comfortable owning. He made sure that the car I purchased was within my price range and fulfilled my specific n More

by anigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Mono