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Herb Chambers Ford of Westborough

Westborough, MA

4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 980 reviews

January 11, 2024

My car was serviced today, and I am totally satisfied. Luke Malloy saw to it that everything was done that I requested, and done in a timely fashion. This is no surprise to me as Luke has provided except More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
Jan 11, 2024 -

Herb Chambers Ford of Westborough responded

Mike, we're delighted to know that Luke provided you with exceptional service at Herb Chambers Ford of Westborough. We appreciate your kind words and will be sure to pass them along!

January 09, 2024

Always service my vehicle there excellent service your experience satisfaction is number 1 to them Rick Gadway service manager very helpful to me and that's important today grateful thank you Rick see More

by jcroft27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Ford of Westborough responded

Thank you for trusting Rick & the Herb Chambers Ford of Westborough team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

January 02, 2024

Genuinely cared about customer needs and actively worked to make my situation doable. Keep up the sincere efforts! More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Freddy Daher, Ozzy
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Nathan, we appreciate your feedback! Our team at Herb Chambers Ford of Westborough always strives to meet our customers' needs. Thanks for recognizing their efforts!

December 29, 2023

The service department at Herb Chambers Ford in Westborough is outstanding.. The quality of their work and customer service continues to be great. Luke (service rep) continues to go above and beyi More

by TomR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 03, 2024 -

Herb Chambers Ford of Westborough responded

Hi Tom! We're so glad to know that Luke and our service department at Herb Chambers Ford of Westborough continue to meet your expectations. We appreciate you trusting us with your Explorer!

December 28, 2023

Paul Scannell was great to work with. He took the time to make us feel comfortable and would answer any questions we had. More

by patchesjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renel Plymouthe,Lynda Dias
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Hi Pat! We're glad to know that Paul was able to assist you and answer all your questions at Herb Chambers Ford of Westborough. We appreciate the feedback, thank you!

December 28, 2023

David was great, took care of everything I needed in a timely fashion. Thank you!! More

by Mike Pulaski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chapin
Jan 02, 2024 -

Herb Chambers Ford of Westborough responded

Hi Mike! Thank you for leaving us this five-star review and kind words about David from our sales team at Herb Chambers Ford of Westborough! We'll see you next time!

December 23, 2023

Pleasant experience. Anthony was professional and answered all my questions and concerns. Highly recommend Herb Chambers Ford. More

by Egcapecod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Herb Chambers Ford of Westborough responded

Hi! We're glad to know that you had a pleasant experience with us and found Anthony helpful. Thanks for recommending Herb Chambers Ford of Westborough, we appreciate it!

December 18, 2023

Marie Hamilton is the best salesperson I have ever dealt with. She makes every purchase a great experience More

by adafab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the 5-star rating! We're delighted to know that Marie provided you with such a great experience at Herb Chambers Ford of Westborough. We hope to see you next time! Enjoy your new ride!

December 11, 2023

David Chaplin and Renel Plymouthe were extremely professional, kind, honest, empathetic and not pushy at all!!! Easiest and fastest experience of trading in my Jeep and purchasing my 1st brand new v More

by rmarion5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chaplin and Renel Plymouthe
Dec 12, 2023 -

Herb Chambers Ford of Westborough responded

Hey Robin, we're delighted to know that David and Renel provided you with a seamless car-buying experience at Herb Chambers Ford of Westborough. We strive for excellent customer service, so it's great to see we hit the mark! Thanks for recommending us - looking forward to helping your son find his perfect truck in the future! Enjoy the new ride!

December 07, 2023

I've always dreaded purchasing used vehicles, but was pleasantly surprised by my experience at Herb Chambers Ford of Westborough. I received prompt responses from customer service reprsentatives, and pu More

by Fitz7272
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fouad (Freddy) Daher
Dec 07, 2023 -

Herb Chambers Ford of Westborough responded

Hi Fitz! We're glad to know your experience with us at Herb Chambers Ford of Westborough was a pleasant one! It's great that Freddy and our team could assist you in finding the right 2015 Toyota Tacoma. We appreciate your feedback, thank you for choosing us!

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