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Herb Chambers Ford of Westborough

Westborough, MA

4.8
935 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 935 reviews

July 26, 2023

Happy to share this was the most pleasant car buying experience I have had! There was no wasting time and everything went smoothly. Traded my old car, switched my license plates and off I went! More

by Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Herb Chambers Ford of Westborough responded

Hi Leon! Congratulations! We're delighted to know your car-buying experience at Herb Chambers Ford of Westborough was smooth and efficient. We hope you're enjoying the ride!

July 23, 2023

Good people excellent service will definitely recommend Herb Chambers Ford of Westborough. Good job and thank you 👍🏾 More

by ksailsmanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niobe Felix
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind words! We're happy to hear that you had a positive experience with our team at Herb Chambers Ford of Westborough. Your recommendation means the world to us. Have a great ride!

July 22, 2023

They did everything on time as agreed n n n n n n n n More

by Richard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony 5 star
Jul 25, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for your kind five-star rating, Richard! We'll see you next time! - Herb Chambers Ford of Westborough

July 21, 2023

Initial call was answered by a real person! They were very helpful and was able to schedule our car for diagnostics and repair within 2 days. Very courteous and attentive. More

by kathy.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 21, 2023 -

Herb Chambers Ford of Westborough responded

Kathy, we're so glad to hear that our team at Herb Chambers Ford of Westborough provided you with excellent service! Thank you for taking the time to leave us a five-star review. Drive safely and have a great day!

July 18, 2023

I was scheduled quickly . Luck was attentive and friendly. Service was quick and complete. Thanks to the team! More

by robertscoppetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 19, 2023 -

Herb Chambers Ford of Westborough responded

Hi Robert! Thank you for the great review. We're glad to hear that Luck and our team at Herb Chambers Ford of Westborough provided you with a seamless service experience. We appreciate your business and hope to see you again in the future!

July 16, 2023

Drove an hour after being told they would beat any other dealers prices. Was told I would revied a great over KBB value on my trade only to be given the lowest and downright insulting offer well under even More

by adam3018
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
not listed
Jul 18, 2023 -

Herb Chambers Ford of Westborough responded

Adam, We strive to provide fair and competitive pricing, so it's dismaying to hear that we fell short in this regard. We would appreciate the opportunity to discuss this experience to see if there is anything more we can do to rectify the situation. Please reach out to me directly at your convenience. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

July 09, 2023

I was treated with respect & kept informed with all employees I dealt with.Very clean & well organized . More

by Fusion - 2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Crocker
Jul 11, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the positive review! We're glad to hear that our team at Herb Chambers Ford of Westborough provided you with respectful and informative service. We appreciate your feedback and hope to see you again in the future!

July 05, 2023

Excellent place. George Muruiki and Jay Gonzalez were great in helping me get my truck. Both were very professional and very nice. I highly reccomend this dealership More

by mjjoyal77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Muriuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the awesome review! We're glad to hear that George and Jay provided you with excellent service at Herb Chambers Ford of Westborough. We appreciate your recommendation and hope you enjoy your new truck! Take care!

July 05, 2023

Best service department ever! Excellent workmanship, professionalism, courtesy and always have my best interests at heart! MP More

by reevue4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jul 05, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind words! We're glad to hear that our service department provided you with excellent workmanship and professionalism. Your satisfaction is our top priority at Herb Chambers Ford of Westborough. Have a great day!

July 01, 2023

Exceptional dealership. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke was great!
Jul 03, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the fantastic feedback about our Herb Chambers Ford of Westborough team! We appreciate your business and look forward to serving you again in the future. Take care!

Jul 03, 2023 -

clander responded

Lucky to work with you!

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