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Herb Chambers Ford of Westborough

Westborough, MA

4.8
1,070 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,070 reviews

July 18, 2025

Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 18, 2025 -

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

July 18, 2025

It was great that they were able to come to my home to replace the steering bushings that were on recall. It was a short, convenient way to get this job done. More

by Karenallen2006
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick and Cameron
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Karen, thank you for sharing your experience! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels ahead!

July 18, 2025

Luke was very welcoming and kind. He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good. More

by gladysmungura
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Welcoming you into our dealership was our pleasure! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support for Luke. Safe travels!

July 13, 2025

Freddy represented your Dealership very professionally. As far as trying to call, it was very difficult to immediately get a salesperson. When I first tried to call about the car, the sales dept phone rang More

by moyamitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Freddy
Jul 14, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for taking the time to offer feedback on your recent experience. While I regret to hear that you had trouble reaching our sales team by phone, I am happy to hear that Freddy was able to assist you. Thank you for giving us the opportunity to earn your business. We hope to see you again at Herb Chambers Ford of Westborough!

July 09, 2025

Anthony in the service department was Amazing. , I had a pretty tough situation and he was there to give me updates daily. He was Very professional. When I picked my car up Anthony was not there bu More

by Shaniagrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 10, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing this positive feedback about Anthony and Luke! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough.

July 03, 2025

Greeted by Luke. Very friendly and knowledgeable. Service was excellent. Like the technicians video. Very happy More

by pmpierozzi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke
Jul 04, 2025 -

Herb Chambers Ford of Westborough responded

We are happy to hear from you! Luke and the team really appreciate your business and we look forward to welcoming you back to Herb Chambers Ford of Westborough! Safe travels!

July 03, 2025

Reviews from the web DealerRater 4. 8/5 1,059 reviews Facebook 4.3/5 142 votes CARFAX 3.3/5 10 reviews Google review summary Reviews All truck82 recall56 pressure26 job21 More

by kimswife07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 07, 2025 -

Herb Chambers Ford of Westborough responded

We truly appreciate your business and kind feedback, Jacklyn! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support of the team.

July 02, 2025

Always great people that are willing to assist you in picking the right vehicle at the right price. More

by mgski113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Herb Chambers Ford of Westborough responded

Thanks for the five-star love! We’re excited to welcome you again! - Herb Chambers Ford of Westborough

July 01, 2025

I was very impressed with the service. Luke explained all the different features in the car I bought. More

by scafidie1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych
Jul 02, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Luke provided you with excellent service and detailed explanations at Herb Chambers Ford of Westborough. Enjoy your new car, and thank you for the review!

July 01, 2025

Excellent service Brandon from service department very helpful and very knowledgeable with needs thank you I recommend More

by Eovalles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Jul 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We're delighted to hear that Brandon provided excellent service and was able to assist with your needs. We appreciate your feedback!

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