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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,026 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,026 reviews

April 02, 2025

We stopped in without an appt. And Paul took great care of us. Everyone was great! Picking up our new car Thurs. More

by Peggieanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Peggieanderson, we're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with excellent service. Enjoy your new car on Thursday!

April 02, 2025

Brandon was extremely professional and had a high level of service. He followed up with a personal call as well. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the exceptional service provided by Brandon at Herb Chambers Ford of Westborough. We're glad to hear he made a positive impression and followed up personally. We appreciate your feedback!

March 31, 2025

Brandon was excellent, answered all of my questions and was extremely welcoming. He even took the time to give me a tutorial on the operation of the coffee machine. This was my first visit and this will b More

by tamick0646Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in the service department
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Apr 01, 2025 -

Herb Chambers Ford of Westborough responded

Thomas, we're delighted to hear that Brandon made such a positive impression during your first visit to Herb Chambers Ford of Westborough! Thanks for giving us the opportunity to earn your business - we look forward to seeing you next time!

March 26, 2025

Great service experience. Lucas was great as a service advisor.?Would return for service again More

by Freehnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're glad Lucas provided a great service experience at Herb Chambers Ford of Westborough. We look forward to seeing you again! Safe travels!

March 25, 2025

I’ve had great experiences at Herb Chambers Ford of Westborough since I bought my car there. My most recent visit to the service department was the same stellar service I now expect from them. Brandon More

by bobmc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 26, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your positive experience with Herb Chambers Ford of Westborough! We're delighted to hear that Brandon and our service team provided the stellar service you expect. We appreciate your recommendation and look forward to assisting you in the future!

March 21, 2025

My service advisor Brandon S. was great to work with. Got me in and out as promised and the team did a great job! Thank you More

by Heihjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
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Mar 27, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough provided you with efficient service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 21, 2025

Paul was very attentive to our needs and made the whole truck buying experience very unstressful. More

by sfcwink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 12, 2025

Herb Chambers has been really easy and friendly to work with. I'm definitely pleased with the experience. More

by dclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your experience with Herb Chambers Ford of Westborough was a great one! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

March 11, 2025

Great experience, the test drive was very good. The manager with tremendous and the sales staff was great More

by gercou55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear you had a great experience with the team at Herb Chambers Ford of Westborough! It's wonderful that our staff made such a positive impression. Thank you for choosing us!

February 27, 2025

Our Ford Explorer required emergency brake repairs. Anthony and his team were able to accommodate us into their schedule. They were very professional and a pleasure to work with. I highly recommend the More

by Derek
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 28, 2025 -

Herb Chambers Ford of Westborough responded

Derek, we're delighted to hear that Anthony and the team at Herb Chambers Ford of Westborough were able to assist with your emergency brake repairs. Thank you for recommending us! Safe travels in your Explorer!

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