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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
980 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 980 reviews

November 05, 2024

Paul was great to deal with . They didnt have title to the car I bought so they gave me a free loaner Very happy with them More

by segienhrs61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with a great experience, even offering a free loaner while waiting for your title. Thank you for sharing your satisfaction!

November 05, 2024

BRANDON WAS EXCELLENT! MY CAR GOT THE REPAIRS NEEDED AND I WAS BA K IN MY PWN CAR IN NO TIME! More

by Cstjacques20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, lucas
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

We're glad Brandon & the team could get your vehicle back to you quickly! Thanks for choosing Herb Chambers Ford of Westborough and please don't hesitate to reach out if we can be of service again in the future!

November 05, 2024

The best! !!! Always find time to get me in, especially when I only have 1 day off. Love these guys More

by emeliehayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony & Luke
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Nov 06, 2024 -

Herb Chambers Ford of Westborough responded

Emelie, we're delighted to hear that our team at Herb Chambers Ford of Westborough has been accommodating with your schedule. Thanks for the love and support!

November 04, 2024

Paul is the best. I had an excellent experience at the dealership, thanks to Paul Scannell. From the moment I walked in, he was attentive, knowledgeable, and genuinely More

by sjs5190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Ford of Westborough responded

Hi SJS! Thank you for sharing your positive experience at Herb Chambers Ford of Westborough! We're delighted to hear that Paul provided attentive and knowledgeable service, making the car-buying process smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

November 02, 2024

The service department takes good care of our trucks and they keep us informed of the status. More

by JPL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Luke
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Nov 04, 2024 -

Herb Chambers Ford of Westborough responded

That is great to hear! Thank you! - Herb Chambers Ford of Westborough

October 30, 2024

Bought my 2017 Escape at Herb Chambers Ford in Westborough, MA. Great salesman, wonderful customer service and excellent service department.!!! Will definitely buy my next vehicle from them. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Herb Chambers Ford of Westborough responded

Nancy, we're delighted to hear you had such a positive experience with our team at Herb Chambers Ford of Westborough! Thank you for your kind words and we look forward to assisting you with your next vehicle purchase.

October 28, 2024

Mr. Scannell was professional & engaging. It was truly a pleasure doing business and we felt very comfortable moving forward with our purchase. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Herb Chambers Ford of Westborough responded

Alex, we're delighted to hear that Mr. Scannell made your experience at Herb Chambers Ford of Westborough enjoyable and comfortable. Thank you for choosing us!

October 27, 2024

Every time I have taken my vehicle in for service, it has been top-notch. Moving here, from Michigan to Massachusetts, I was worried that I would not find a dealer that I trusted. More

by Jeffb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Oct 28, 2024 -

Herb Chambers Ford of Westborough responded

Jeffb, we're delighted to hear that you've found a trusted service partner in Herb Chambers Ford of Westborough! Thank you for choosing us and sharing your experience. Safe travels ahead!

October 24, 2024

They are honest, service gets the work done on time and gives me a heads-up for future needs More

by Jimmy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Herb Chambers Ford of Westborough responded

Jimmy, thank you for trusting the Herb Chambers Ford of Westborough team with your service needs! We're grateful for your support and look forward to your next visit!

October 24, 2024

Mr. Paul S was very professional, able to answer to our questions and to meet our needs. He knows his job, appeard well organized and maintained a good communication with. Thank you! More

by gianinazecheru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Mr. Paul S provided you with professional and organized service at Herb Chambers Ford of Westborough! Thank you for sharing your experience, and we're here if you need anything else in the future.

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