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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,034 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,034 reviews

April 29, 2025

Brought my Explorer in for service, and Anthony the service advisor was very friendly and listened to my issue, and suggested we see if the noise I was experiencing could be reproduced, which he was ea More

by dennis r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 29, 2025 -

Herb Chambers Ford of Westborough responded

Hi Dennis, we're glad to hear that Anthony and the team at Herb Chambers Ford of Westborough were able to address your Explorer's issue promptly. Thanks for trusting us with your service needs! Safe travels!

April 26, 2025

I had a great experience. Brandon was very helpful going above and beyond. He’s an asset to your organization. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

Hi Tracy! We're delighted to hear that Brandon provided such exceptional service at Herb Chambers Ford of Westborough. Thank you for the kind words!

April 26, 2025

Hi. I would like to thank everyone there at Herb Chambers Ford and the service department for a professional and very friendly treatment when I was there More

by Lmisa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear about your positive experience here at Herb Chambers Ford of Westborough! It's great that Anthony and the team provided friendly and professional assistance. We look forward to welcoming you back for your next visit!

April 19, 2025

Being my first experience with Herb chambers Ford, I must say they are top notch! Brandon in service was professional, friendly, and had a good sense of humor. Brandon kept in touch with me until the day I p More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 21, 2025 -

Herb Chambers Ford of Westborough responded

Rocky, we're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough made your first experience a top-notch one! Thanks for sharing your positive feedback, and please don't hesitate to reach out if we can be of service again in the future!

April 18, 2025

Working with Paul was excellent. Very attentive, but not overbearing. I will be back for my next vehicle. More

by Doug Hudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Herb Chambers Ford of Westborough responded

Doug, we're delighted to hear that Paul provided you with such a positive experience at Herb Chambers Ford of Westborough. We look forward to seeing you again for your next vehicle!

April 18, 2025

We chose Herb Chambers of Westborough after shopping two other dealers. The tram we worked with were fantastic. No high pressure or games. Highly recommend More

by Bakers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan in sales , Eric in finance, excellent!
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Apr 21, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for choosing Herb Chambers Ford of Westborough! We're delighted to hear that our team provided a fantastic and hassle-free experience. We appreciate your recommendation and hope to see you again in the future!

April 15, 2025

Service department is great. Anthony was excellent to deal with. Very happy with all they did More

by Mdesimone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 16, 2025 -

Herb Chambers Ford of Westborough responded

Hi Desimone! Thank you for leaving us this five-star review and for your kind words about Anthony from our service team at Herb Chambers Ford of Westborough! We'll see you next time!

April 07, 2025

Anthony makes sure all repairs are completed and keeps im touch with me. Thank you Anyhony More

by Savvy Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 07, 2025 -

Herb Chambers Ford of Westborough responded

Hi Savvy, we're happy to hear that Anthony always goes the extra mile for you at Herb Chambers Ford of Westborough. We look forward to serving you again! Safe travels!

April 02, 2025

We stopped in without an appt. And Paul took great care of us. Everyone was great! Picking up our new car Thurs. More

by Peggieanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Peggieanderson, we're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough provided you with excellent service. Enjoy your new car on Thursday!

April 02, 2025

Brandon was extremely professional and had a high level of service. He followed up with a personal call as well. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Apr 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for highlighting the exceptional service provided by Brandon at Herb Chambers Ford of Westborough. We're glad to hear he made a positive impression and followed up personally. We appreciate your feedback!

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