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Herb Chambers Ford of Westborough

Westborough, MA

4.8
993 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 993 reviews

December 19, 2024

I would like to provide positive feedback regarding my recent experience with the 'Service Car' at FORD. Although I am not fluent in English, the attendant, Brandon, was extremely attentive, courteous, an More

by Ronie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 19, 2024 -

Herb Chambers Ford of Westborough responded

Ronie, thank you for sharing your experience with us at Herb Chambers Ford of Westborough! We're delighted to hear that Brandon provided attentive and courteous service. We'll be sure to pass along your appreciation!

December 19, 2024

In and out with my oil change in a timely manner. Able to get the appointment with a few days notice. More

by ibesq
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Dec 19, 2024 -

Herb Chambers Ford of Westborough responded

We're glad to hear that your oil change was quick and convenient at Herb Chambers Ford of Westborough! Thank you for choosing us, and we look forward to assisting you again in the future.

December 14, 2024

Sale person ( Paul) was polite and greeted me when I arrived. Very professional , kind and knowledgeable More

by Gary
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Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Ford of Westborough responded

Gary, we're delighted to hear that Paul provided you with such a professional and welcoming experience at Herb Chambers Ford of Westborough. Thank you for sharing your feedback!

December 11, 2024

I was greeted with in a friendly manner that continued with every team member I spoke to that day. The work being done was accompanied with a video that explained recommendations in addition to the stand More

by Ron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 11, 2024 -

Herb Chambers Ford of Westborough responded

Ron, we're delighted to hear that our team at Herb Chambers Ford of Westborough provided you with a friendly and informative experience. Thank you for sharing your positive feedback!

December 05, 2024

Great salesperson! No hassle, no pressure. Smooth transaction! They honored their word. Very very pleased with buying from them More

by millcitytony
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a smooth and hassle-free experience at Herb Chambers Ford of Westborough! It's fantastic to know our team delivered on their promises. Enjoy your new vehicle, and thank you for choosing us!

December 03, 2024

Dealership provides great service at reasonable prices. I had my Ford Explorer battery replaced today and car is running nicely. More

by Young
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Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your Ford Explorer is running smoothly after your visit here at Herb Chambers Ford of Westborough. Thank you for choosing us and sharing your positive feedback!

December 03, 2024

Professional and responsive. Worked to find a solution that worked for both parties. Fouad was a pleasure to work with. He facilitated the negotiating process and remained att More

by Johntc116
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fouad
Dec 03, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Fouad provided such a professional and attentive experience at Herb Chambers Ford of Westborough. Thank you for sharing your positive feedback!

November 29, 2024

Hi, my name is Bruce Buckley and I recently bought Mustang from Westboro Ford. My salesman was Jason Lehner who is a wonderful competent young man. The last expedition I had bought from him last y More

by Bruce Buckley
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Lehner and helper Freddie
Dec 02, 2024 -

Herb Chambers Ford of Westborough responded

Bruce, thank you for your kind words and recommendation! We're delighted to hear that Jason and Freddie made your experience at Herb Chambers Ford of Westborough smooth and satisfying. Enjoy the Mustang, and we look forward to seeing you again in the future!

November 28, 2024

Ser vice on Nov 27 was excellent. In the past I have not been happy with the service but it appears wrinkles have been worked out. The service desk employees were very cordial and hel More

by fcummings4
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Recommend Dealer
Yes
Employees Worked With
Name unknown
November 27, 2024

Luke and team quicky fixed some issues with my vehicle, on time for our holiday road trip. They provided timely updates, highly recommend! More

by luismolinajr
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Herb Chambers Ford of Westborough responded

Hi Luis! We're delighted to hear that Luke and the team at Herb Chambers Ford of Westborough got your vehicle ready for the road trip just in time! Thanks for recommending us. Safe travels on your holiday adventure!

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