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Herb Chambers Ford of Westborough
Westborough, MA
1,017 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,017 reviews
February 27, 2025
Our Ford Explorer required emergency brake repairs. Anthony and his team were able to accommodate us into their schedule. They were very professional and a pleasure to work with. I highly recommend the Anthony and his team were able to accommodate us into their schedule. They were very professional and a pleasure to work with. I highly recommend them to anyone. Thank you all for your help! More
by Derek
Employees Worked With
Anthony
February 22, 2025
Prompt service done on my time frame polite staff reasonable price. Car was returned clean and on time reasonable price. Car was returned clean and on time More
by asci.jamesp
February 19, 2025
Good experience purchasing my Used Traverse. Paul was very helpful at getting everthing ready to go and with his assistance we were alble to get any issues resoved prior to picking up.our vehic Paul was very helpful at getting everthing ready to go and with his assistance we were alble to get any issues resoved prior to picking up.our vehicle. More
by jeshave
Employees Worked With
February 19, 2025
Needed an skid plate reinstalled. It was knocked off because of road condition. I also needed an oil change. Called for an appointment and got one the next day. I checked in with An It was knocked off because of road condition. I also needed an oil change. Called for an appointment and got one the next day. I checked in with Anthony. He was very professional and knowledgeable. Got the Works Oil package and the Skid Plate reinstalled in a reasonable amount of time. When the truck was ready the explained everything that was done and washed the truck at no charge. GREAT JOB by everyone involved. More
by jayque2
Employees Worked With
Anthony
February 18, 2025
Ease of appointment & time we're convenient. Anthony the service rep remembered me from the last service appointment. As always he was professional, knowledgeable. He explained what was being Anthony the service rep remembered me from the last service appointment. As always he was professional, knowledgeable. He explained what was being done & any related costs. He asked if there were any other issues that needed to be looked at. Anthony was professional, knowledgeable & informative . He's a credit to Herb Chambers Service Center More
by HowardFWhite
Employees Worked With
February 11, 2025
Brandon was very nice and accommodating ! Always a pleasure having Ford Westborough service my car Always a pleasure having Ford Westborough service my car More
by deborahbasile
February 08, 2025
Best customer service by far. I must say agent was professional, effective and attentive. I would recommend this service agent and dealership above all. It’s the reason I drive a I must say agent was professional, effective and attentive. I would recommend this service agent and dealership above all. It’s the reason I drive a Ford..God Bless America! More
by mrperez41385
Employees Worked With
Anthony
February 07, 2025
Great service department. Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy Very flexible in getting service times quickly, and wonderful followup & general knowledge and courtesy More
by Damien
