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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,006 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,006 reviews

February 01, 2025

Work was done on time and we’ll, Fair price as was advertised. I will have future work done there as well. More

by Eyedoctim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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January 30, 2025

10/10 service. Thanks to Brandon for such a great experience. I'll be back for any service needs & when I need a new car. More

by ben.m.giust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
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Jan 31, 2025 -

Herb Chambers Ford of Westborough responded

Ben, we're delighted to hear that Brandon provided you with a top-notch experience at Herb Chambers Ford of Westborough! We look forward to assisting you with any future service needs and helping when it's time for your next car!

January 29, 2025

It was smooth process. Staff was professional and helpful. Paul was very good to work with, knowledgeable and relatable. More

by mistyred77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renel Plymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that Paul and the team at Herb Chambers Ford of Westborough made your experience smooth and professional. Thank you for sharing this feedback!

January 29, 2025

Great experience with knowledgeable and responsive staff. They were flexible and accommodating in a speedy process with great pricing. More

by Akeyes127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that you had a great experience with our team at Herb Chambers Ford of Westborough! It's wonderful to know the staff was knowledgeable and accommodating. Thank you for choosing us and enjoy your new vehicle!

January 28, 2025

The service is top notch and all the service advisors are very helpful and pleasant. I will only bring my car there to have serviced. More

by Hazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 28, 2025 -

Herb Chambers Ford of Westborough responded

Hazel, we're delighted to hear that our service team at Herb Chambers Ford of Westborough has earned your trust! Thank you for choosing us for your car's needs.

January 28, 2025

The service was much better than I expected and the serviceman was very suggestive to my problem. More

by rcn1943.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jan 28, 2025 -

Herb Chambers Ford of Westborough responded

This is great to hear! Thank you for coming to Herb Chambers Ford of Westborough!

January 16, 2025

Service was excellent, i was very pleased. I'm not pleased with the Turbo issues ive been having over last 6 months. More

by donkosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Anthony
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Jan 16, 2025 -

Herb Chambers Ford of Westborough responded

Donkosky, we're glad to hear you were pleased with our service at Herb Chambers Ford of Westborough. We're sorry to learn about the turbo issues and would love the opportunity to help resolve them for you. Please feel free to reach out if we can assist further!

January 11, 2025

First Glass dealership. Great service. . Very responsive. Attend to every detail a good follow up. More

by Mike
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for the wonderful, Mike! We're grateful for your support and look forward to seeing you next time here at Herb Chambers Ford of Westborough!

January 10, 2025

Anthony was very knowledgeable and helpful and got me in an out the same day because of my situation he is the go to guy More

by Kieren smith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Herb Chambers Ford of Westborough responded

Hi Kieren! We're delighted to hear that Anthony provided you with such efficient and knowledgeable service at Herb Chambers Ford of Westborough. Thanks for sharing your experience!

January 03, 2025

Polite, professional, great mechanics who know how to do the task. I will be back! More

by Jamescahill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 04, 2025 -

Herb Chambers Ford of Westborough responded

Hi James! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

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