Herb Chambers Ford of Braintree - Service Center

Great customer service, very helpful answering all questions. Great mechanics that talk to you about what’s needed. questions. Great mechanics that talk to you about what’s needed. More

Paul Martin communicated extremely well with me on the service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! More

The dealership has always been upfront with problems they find and fixes the issue in a timely manner. find and fixes the issue in a timely manner. More

Efficient courteous and highly professional Paul was very helpful throughout the whole process thanks again I would recommend you to others helpful throughout the whole process thanks again I would recommend you to others More

Arranged appointment for oil change with Jack. Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard d Upon arrival he checked me in, he noted additional noises I wanted checked out. The work was completed in the time estimated. The noises I heard did not require additional service at this time. I feel strongly that Jack and Herb Chambers Ford can be trusted and do not try to convince customers that more work is needed, when it is not necessary, unlike the previous Ford dealer I used to go to nearby. More

Upfront honest and not pushy. Could have sold me to do more work on vehicle but worked within my parameters. Nice job Could have sold me to do more work on vehicle but worked within my parameters. Nice job More

Definitely a great dealership, unbelievable how I was treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I wil treated by all staff members, felt like I was able to make a appointment and I was able to change my schedule, made my day easier to get there. I will use them again More

Jack was the best! Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten Personable, capable, friendly , informed and efficient. He did an A++ job. Dr. Jim Patten More

I appreciate the fact Herb Chambers Service Department takes the time to explain the service they provide and complete a thorough inspection of my car. I always feel good leaving there knowing I was treat takes the time to explain the service they provide and complete a thorough inspection of my car. I always feel good leaving there knowing I was treated fairly. Today, Cindy informed me my oil change was free due to my Ford pass having enough credits. I didn’t even realize this prior and was thankful she informed me. 100% recommend Herb Chambers for sales and service. More

I brought my car in for “ The Works” and a recall repair. The work to be done was supposed to take up to 4 hours. I stayed and was prepared to stay. I was pleasantly surprised when my car was done in 3 hours The work to be done was supposed to take up to 4 hours. I stayed and was prepared to stay. I was pleasantly surprised when my car was done in 3 hours. More