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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
833 Reviews

833 Reviews of Herb Chambers Ford of Braintree - Service Center

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July 23, 2024

Great service from Herb Chambers Ford. Cindy was fantastic from the time I dropped off my car until she checked me out later that day. More

by Frankyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jul 24, 2024 -

Herb Chambers Ford of Braintree responded

Franky, we're delighted to hear Cindy provided you with fantastic service at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

July 18, 2024

I frequent this service department and they usually have the work done in the timeframe mentioned. More

by KennyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Herb Chambers Ford of Braintree responded

Kenny, We're so glad to be your automotive resource! We pride ourselves on great service and it makes our day to hear we've been successful. We look forward to seeing you back for future appointments! Thank you! - Herb Chambers Ford of Braintree

July 18, 2024

I always get good service when I bring my 2012 Focus here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 More

by cordelia.winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Bailey, Paul Martin
Jul 18, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that our service team at Herb Chambers Ford of Braintree always provides excellent care for your 2012 Focus. Thanks for sharing your positive feedback and please don't hesitate to reach out the next time we can be of assistance!

June 19, 2024

Good quick service. Bought 2 cars here and they were serviced here too. They do have a shuttle/car service once you drop off your car, so you don’t have to wait, can go More

by Narima22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback! We're glad to hear that you've had positive experiences with both purchasing and servicing your cars at Herb Chambers Ford of Braintree. We appreciate the shoutout about our shuttle service and friendly team!

June 06, 2024

Exceptional service. Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welco More

by moega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yourself Youssef finance manager
Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for your continued support and recommendation! We're delighted to hear that every aspect of your experience at Herb Chambers Ford of Braintree has been positive. Enjoy the ride!

June 06, 2024

They did an excellent job service my vehicle, include the requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. More

by glgigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience! We're glad to hear our team at Herb Chambers Ford of Braintree could efficiently take care of all your service needs. We appreciate the support and look forward to assisting you again!

June 05, 2024

My wife and I have been leasing and servicing our Ford Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional mann More

by Danofsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for your continued loyalty since 2014! We're delighted to hear that Jack Nguyen and the team at Herb Chambers Ford of Braintree consistently provide excellent service. We appreciate your kind words about our waiting room amenities, too. Safe travels in your Ford Escape!

May 18, 2024

Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. More

by Pfitness11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that you had a great experience with us at Herb Chambers Ford of Braintree! We always aim for timely and informative service. Thanks for your feedback, we appreciate it!

May 14, 2024

Went for one year check up, was done in one hour good service great job More

by josephgeso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

May 04, 2024

Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Ford of Braintree responded

Trish, we're glad to know you had a smooth and efficient service experience at Herb Chambers Ford of Braintree. We appreciate your feedback!

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