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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
881 Reviews
Call Service Center (781) 848-1350

881 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 28, 2024

Jack Nguyen the service advisor is excellent. Always frank and courteous. Vehicle is serviced on time. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Herb Chambers Ford of Braintree responded

Harry, we're delighted to hear that Jack provided you with excellent service at Herb Chambers Ford of Braintree. Thank you for sharing your positive experience!

November 21, 2024

I brought a vehicle in for a state inspection sticker, was greeted by friendly staff, and was on my way in less than 20 minutes. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that your state inspection at Herb Chambers Ford of Braintree was quick and pleasant! Our team always aims for efficient service, and we appreciate you sharing this experience. Safe travels!

November 21, 2024

I was in and out within an hour. This was done without an appointment. I had “The Works” done (oil change, rotate tires, fill fluids) Car was returned clean. Great experience. More

by Stives250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear about your efficient and satisfying experience at Herb Chambers Ford of Braintree! It's great that our team could accommodate you without an appointment and provide such thorough service. Thank you for choosing us, and we look forward to serving you again!

November 21, 2024

Very satisfied with the service, took care of me right away. They were very on time More

by aalicea53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

November 20, 2024

Service Advisor, Derek Ventre, was excellent. Met all my needs. I depend on knowledgeable service advisors and Derek is in that category. More

by Jkwadland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ventre
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Nov 21, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for recognizing Derek's excellent service at Herb Chambers Ford of Braintree! We're glad to hear he met all your needs and provided the knowledgeable assistance you depend on. We appreciate your feedback!

November 17, 2024

Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Humberd, Drew Bailey, Paul Martin
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Nov 19, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

November 15, 2024

Service was very professional My service advisor looked into all concerns and was very accurate about the time This was my first service so it was significant More

by SpeeVulcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Herb Chambers Ford of Braintree responded

Hi SpeeVulcan, we're delighted to hear that your first service experience at Herb Chambers Ford of Braintree was a positive one! We look forward to serving you again! Have a great ride!

November 13, 2024

Cindy was very good service was done in a timely manner had oil change and sticker More

by Ajm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Nov 13, 2024 -

Herb Chambers Ford of Braintree responded

Hi Ajm! Thank you for sharing your experience! We're delighted to hear that Cindy provided excellent service and that your oil change and sticker renewal were handled promptly. We appreciate your feedback and look forward to serving you again soon at Herb Chambers Ford of Braintree!

November 11, 2024

Helpful, fast, efficient, friendly, quality work. Cindy was very helpful and will go the distance for you. Will bring my car back More

by Fuzzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Nov 12, 2024 -

Herb Chambers Ford of Braintree responded

Fuzzion, we're delighted to hear Cindy and the team at Herb Chambers Ford of Braintree provided such a positive experience. We look forward to seeing you again for your car needs!

November 07, 2024

I've purchased 3 cars from Herb Chambers in Braintree and their service department is a huge reason for that. The service has always been stellar and seems better every time I go. Cindy got me checked in qui More

by Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Nov 08, 2024 -

Herb Chambers Ford of Braintree responded

Miles, thank you for your continued trust in Herb Chambers Ford of Braintree! We're delighted to hear that Cindy and our service team have consistently provided stellar experiences. We look forward to serving you again soon!

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