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Herb Chambers Ford of Braintree - Service Center
Braintree, MA
863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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863 Reviews of Herb Chambers Ford of Braintree - Service Center
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December 05, 2013
I brought my mothers car into the service department this week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car and brought it to one of the mechanics and waited with the car while he checked the pressure in all my tires. Matt then brought the car out front for me and explained to me that with the drop of temperature from the night before had caused the low tire light to come on. He assured me that all four tires had lost just a little bit of pressure in each one and they had set them to the correct pressures and turned off the light. When I asked how much I owed him he said "nothing its all set." Everyone was very helpful there. More
by p2121
Employees Worked With
Matthew Dow
December 02, 2013
I gave Herb Chambers Ford of Braintree Service Center very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I n very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I never feel like I’m being ripped off with unnecessary fixes (otherwise I’d have never gone back). He’s very knowledgeable, always able to answer my questions. He’s responsive and organized, calls me as soon as the work is done which affords me flexibility to get my car when it’s convenient for me….and he’s always able to quickly get me a ride to/from work [which is the ultimate in convenience] so I don’t miss a beat. I highly recommend. More
by medeane
November 30, 2013
I bought my ford fusion new at herb chambers ford of Braintree and ever since have been bringing it to dan abate in the service department for everything from routine maintenance to light bulb changes a Braintree and ever since have been bringing it to dan abate in the service department for everything from routine maintenance to light bulb changes and each time I have an excellent and efficient experience. Dan always let's me know exactly what needs to be done and in what kind of a time frame it needs to be done in. Thanks to dan and the service department at herb chambers ford in Braintree! More
by Pdaly29
Employees Worked With
Dan abate, Daniel Abate
June 25, 2013
I recently serviced my 2003 Ford Crown Victoria at Herb Chambers Ford In Braintree. I was completely satisfied with the service provided by Dave Brownell. I had a check engine light on that my local servi Chambers Ford In Braintree. I was completely satisfied with the service provided by Dave Brownell. I had a check engine light on that my local service center could not figure out. Dave had me in and out in less tahn 1 hour and no more check engine light. Thanks Dave Jim Miscioscia More
by jimmiscioscia
Employees Worked With
Dave Brownell, David Brownell
June 20, 2013
My wife's car had the check engine light come on. She brought her car into Herb Chambers Ford in Briantree and Dave Brownell took her right in. Within no time, he had a rental car for her and she was on brought her car into Herb Chambers Ford in Briantree and Dave Brownell took her right in. Within no time, he had a rental car for her and she was on her way. The next day, her car was ready as promised. I would like to personally Thank Dave. More
by garv1
Employees Worked With
Dave Brownell, David Brownell
June 20, 2013
Every time I come here to get my oil changed, it is ALWAYS a pleasant experience unlike other repair shops. If you want to go somewhere trustworthy, this is the dealership you've been looking for. Ask ALWAYS a pleasant experience unlike other repair shops. If you want to go somewhere trustworthy, this is the dealership you've been looking for. Ask for Dave Brownell - he's awesome. More
by tcapizzo
Employees Worked With
Dave Brownell, David Brownell
May 03, 2012
What a fantastic dealer, a true gem to deal with. It's refreshing to find a dealer where you feel 100% comfortable. If your looking for a change please visit Herb Chambers Ford you won't be disappointed, refreshing to find a dealer where you feel 100% comfortable. If your looking for a change please visit Herb Chambers Ford you won't be disappointed, you'll actually find yourself enjoying the experience!! Way to go everyone keep up the hard work you make buying and servicing a car simple easy transaction. More
by Danzy55
July 31, 2010
I took my current leased vehicle for a simple oil change; Herb Chambers offered to buy my exisitng lease and set me up in a new car, the service was impecable, management was VERY friendly, and I felt at hom Herb Chambers offered to buy my exisitng lease and set me up in a new car, the service was impecable, management was VERY friendly, and I felt at home and taken care of; I would highly recommend Herb Chanbers of Braintree not only for their customer service, but incredile management of their service department. I once had a nail in my tire when my new leased Focus was 2 months old. I took it in for service, and was not charged, and all they kept saying was "not a problem, enjoy your new car". That really mattered to me and made me recommend this dealer to 2 coworkers of mine, 1 of which ended up purchasing a Focus. It took only about 3 hrs to literally trade in my old lease and drive off the lot with a shiny new Focus. Again, the customer service was better than I've ever seen anywhere else, and I have been to other dealers. My recomendation for this dealer is to keep up the incresible customer service, and treat customers as human...some dealers are all about the money. What matters in this day in age, is providing quality vehicles and services for a reasonable price, and Herb Chambers of Braintree fullfills all of that and more. Many thanks to John Swirbalus, if it wasn't for him, I may not be driving my new car today. Sincerely, Rita Powers A VERY satisfied customer More
by rreejo1
Employees Worked With
John Swirbalus
June 07, 2010
brought my car in to be serviced and andy was very helpful. it didn't have that typical dealership feel to it, it was far beyond expectations. I highly recommend this dealership to anyone. I've alread helpful. it didn't have that typical dealership feel to it, it was far beyond expectations. I highly recommend this dealership to anyone. I've already sent a few friends in. Thank you Herb Chambers for the help. More
by tonyc6583
Employees Worked With
Andy Andrews
June 07, 2010
Great experience all around - they serviced my car perfectly and got me in and out in quickly! Everyone was so professional, and Andy Andrews got me right in and out and addressed all my concerns. Wi perfectly and got me in and out in quickly! Everyone was so professional, and Andy Andrews got me right in and out and addressed all my concerns. Will definitely return for all my future service needs. I would definitely recommend this dealership to my friends and family and have done so already. Thanks Herb Chambers! More
by cmezzetti
Employees Worked With
Vanessa Scarnici
