Herb Chambers Ford of Braintree - Service Center

I came in for an oil change and Andy assisted me. He was very polite and helped me through the whole process. He explained everything that was going on so that i had no questions. He also informed me of oth very polite and helped me through the whole process. He explained everything that was going on so that i had no questions. He also informed me of other maintenance problems with my mustang, such as new tires and a tranny flush. More

I HAD A VERY GOOD SERVICE EXPERIENCE AT HERB CHAMBERS FORD. THEY WERE VERY HELPFUL AND COURTEOUS IN FIXING MY CAR AND GETTING IT DONE ON THE SAME DAY. ALL OF THE SERVICE STAFF WAS VERY NICE AND THEY HAVE FORD. THEY WERE VERY HELPFUL AND COURTEOUS IN FIXING MY CAR AND GETTING IT DONE ON THE SAME DAY. ALL OF THE SERVICE STAFF WAS VERY NICE AND THEY HAVE A COMFORTABLE WAITING ROOM WITH TV AND APPLES. I WOULD DEFINITLY RECOMMEND THIS DEALER TO MY FRIENDS. More

CUSTOMER SERVICE DEPT IN SERVICE VERY HELPFUL AND WILLING TO SOLVE THE PROBLEM. BROUGHT IN MY F150 PICK UP IN FOR SERVICE. VERY QUICK SERVICE. SERVICE DIRECTOR MR SCARNICI WENT THE EXTRA MILE TO FIX MY CAR TO SOLVE THE PROBLEM. BROUGHT IN MY F150 PICK UP IN FOR SERVICE. VERY QUICK SERVICE. SERVICE DIRECTOR MR SCARNICI WENT THE EXTRA MILE TO FIX MY CAR, SO DIDN'T NATALE AGOSTINO. WILL RECOMEND THIS SERVICE DEPT TO ALL MY CO-WORKERS More

I once made the mistake of going to a Ford dealership in Framingham, MA for repairs. The service and attitude was absolutely horrible. After this experience I vowed to never return, even though it would be Framingham, MA for repairs. The service and attitude was absolutely horrible. After this experience I vowed to never return, even though it would be extremely convenient to do so. I have since experienced what I believe to be the best customer service possible at a Herb Chambers Ford in Braintree, MA. More

WE got a great deal on our 2004 Taurus there. I typically do not use a dealer for service but after speaking with Scott he assured me we would not be disapointed with the quality of work or the pri typically do not use a dealer for service but after speaking with Scott he assured me we would not be disapointed with the quality of work or the pricing. I have been bringing the car there ever since and not once have I not been satisfied with the service nor have I had to bring the car back in for the same problem, they get it fixed right the first time! More

I have worked with Scott & his service crew for years and have always been quite pleased. My '03 Ranger Tremor is fantastic and the buying process was so easy-it was my first purchase on my own :). I have ha have always been quite pleased. My '03 Ranger Tremor is fantastic and the buying process was so easy-it was my first purchase on my own :). I have had some random things happen to my truck and the team worked tirelessly to repair things in a timely and cost effective manner; never have I had to return to have a repair repaired, always done right the first time. I will be in the market soon for a car with more passenger (read: large dog) space and there is no one else I would go through! I rec. Herb Chambers Ford to everyone. I live in NH and drive all the way to HC because of the impeccable service I receive-sooooo worth the field trip. More

Recently I brought my 2005 Explorer in for service work at Herb chambers Ford, the visit was very pleasent the work was done on time and I was even treated to some donuts. I would recomend this dealership at Herb chambers Ford, the visit was very pleasent the work was done on time and I was even treated to some donuts. I would recomend this dealership to anyone for servicing and repairs. great job! More

Since Herb Chambers ford oversees the management of the repairs, I thought before using Herb Chambers Ford, you might be interested in seeing pictures of the Quality of Herb Chambers work. Visit http:// repairs, I thought before using Herb Chambers Ford, you might be interested in seeing pictures of the Quality of Herb Chambers work. Visit http://www.rmlarson.com/chambers for pictures of the repair job done on my car by Herb Chambers. More

Horrible customer service from the start. I stood there for 20+ minutes before the service writer even said anything. Then gave me attitude. I took it in for plugs, wires, and a PVC hose becasue I really for 20+ minutes before the service writer even said anything. Then gave me attitude. I took it in for plugs, wires, and a PVC hose becasue I really didn't feel like doing it myself (I used to work as a mechanic but can't bend like I used to). I figure $200-$300 tops. I left the vehicle there for the day so they'd have plenty of time. They called me right back and qouted $550. A bit high in my book for somethign so simple but it was already there so I said ok. "We'll do it this morning!" they said. Got there at 4:00 -not ready. Then I got the bill. $800 for plugs and wires! I was too angry to speak. Also, while I was waiting I heard the stories they told people. Oh my God. I see how Herb made his money. I'll never go to a dealer again. BEWARE!!! More

I brought my car in for inspection & was rejected on emissions. They never said what code came up, or offered a guess at what the problem may be, however they did offer a 160$ Diagnostic to find the pr emissions. They never said what code came up, or offered a guess at what the problem may be, however they did offer a 160$ Diagnostic to find the problem (I knew I could do better). When I fixed the problem & went back for the free re-inspect, all I was being told was that it was still failing...no further explanation was given except for pay 160$ to find out why. Worst dealership experience EVER! More