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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
837 Reviews

837 Reviews of Herb Chambers Ford of Braintree - Service Center

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August 10, 2017

the best in the business Great sevice time after time. the service dept is the best The service dept. employees are number 1.they treat you with courtesy and respect. they re More

by Thomas Ritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Aug 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Thomas, for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Dan, Andy and Matt's efforts made such a great impression. They are valuable team members indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Scott Lewis, General Manager

August 09, 2017

above excellent Andy was very helpful in getting my car in fast because he realized that I was not comfortable driving it even though it was safe to do so. I receive More

by trouble167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Aug 10, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Andy! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

August 08, 2017

great service thanks for the quick and affordable oil change, problem eval and fix and recall check/update. i appreciate it and the ride to work while my car staye More

by pb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian at the service desk at the truck center
Aug 08, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

August 08, 2017

Best I have ever experienced Very simple. Andy Andrews and the rest of the employees in Service and Parts treat you like you were family. I think the tone of fairness and honest More

by ******
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Daniel Abate
Aug 09, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Ford of Braintree for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

August 05, 2017

Recall notice repair I brought my Ford Fusion into Herb Chambers because of a recall repair notice from Ford for seat belt and door latch service. They were fast, knowled More

by Ed an Linda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Aug 07, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Herb Chambers family! Please let us know if there is anything else we can help with. Best, Scott Lewis, General Manager

August 03, 2017

Some knocking noises fixed great Had a knocking noise in front end. Turns out was a ball bearing. Fixed and very happy. Always great sevice when we bring it in. More

by Anniedobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Aug 03, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Annie, for posting such an awesome positive review! We value your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

August 03, 2017

Treated like a lady I have been with Herb Chambers (formerly Dave Dinger) since 1974 and never had a problem that didn't get resolved in a fine manner. I love dealing More

by nancy mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Andrews
Aug 03, 2017 -

Herb Chambers Ford of Braintree responded

Nancy, I sincerely appreciate you posting such kind words regarding your experience with us over all these years! We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that our team is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future! Best, Scott Lewis, General Manager

August 02, 2017

Always Exceptional Time and time again, without faulter my experiences at Herb Chamber Braintree are more than exceptional. From the greeting, short waiting time, to e More

by MyFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian at hte truck service shop!, Andy Andrews
Aug 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your 5-Star recommendation! On behalf of Andy, Brian, and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

August 02, 2017

Recalls Everyone was very friendly & helpful. overall I had a good experience ! This was my first visit at herb chambers, and I would definitely return! I wo More

by Asra317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
July 31, 2017

They take care of any issue I have The Sales Manager took care of all issues with my car. All were covered under warranty. They update you every day on the repair status. More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager Matt
Jul 31, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. Best, Scott Lewis, General Manager

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