Herb Chambers Ford of Braintree - Service Center

I recently had an issue with my 2011 Ford Crown Victoria and brought my car in for service for the engine service light. I was treated exceptionally well and had the car back to me, all fixed up, within a and brought my car in for service for the engine service light. I was treated exceptionally well and had the car back to me, all fixed up, within a day of diagnosing the problem. I never got the name of the mechanic who did the actual work, but both Andy and Michael kept me in the loop on what was being done to diagnose and repair my car. I highly recommend them for service to anyone who needs it. More

I want to say Crystal Whitley is wonderful employee, she's so friendly and kind. She makes my day when ever I come to the shop with her cheerful attitude. If I need help she tries to help me in anywa she's so friendly and kind. She makes my day when ever I come to the shop with her cheerful attitude. If I need help she tries to help me in anyway that she can, and whenever I call on the phone she has a good attitude never answer in a rude way always cheerful. Ford is blessed to have such a great employee like Crystal Whitley am I blesses you know such a good person like her. May she keep up the good work and keep blessing everyone with her beautiful happy spirit. More

I've been having trouble with my 2010 Escape. I took the car into the dealership around 4pm and once I told the service writer, Matt Dow-Allan, about the car he knew exactly what the issue was. I have t the car into the dealership around 4pm and once I told the service writer, Matt Dow-Allan, about the car he knew exactly what the issue was. I have the extended warranty through Ford and Matt got me a rental and the car was ready for me the next day. What a great dealership and I would recommend it to anyone. More

I took my Dodge Charger here for a oil change and sticker and the service was excellent. Matt took care of me right away and was very helpful with explaining the process. I felt very well taken care of and w and the service was excellent. Matt took care of me right away and was very helpful with explaining the process. I felt very well taken care of and will definitely use them again! More

I brought my mothers car into the service department this week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car week because she had a low tire light on. One of the service advisors asked Matt to have some one check out my tires. He jumped right into the car and brought it to one of the mechanics and waited with the car while he checked the pressure in all my tires. Matt then brought the car out front for me and explained to me that with the drop of temperature from the night before had caused the low tire light to come on. He assured me that all four tires had lost just a little bit of pressure in each one and they had set them to the correct pressures and turned off the light. When I asked how much I owed him he said "nothing its all set." Everyone was very helpful there. More

I gave Herb Chambers Ford of Braintree Service Center very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I n very high ratings because of Michael Keeley. He's always very pleasant and easy to deal with. He’s honest about what needs to be done/serviced, I never feel like I’m being ripped off with unnecessary fixes (otherwise I’d have never gone back). He’s very knowledgeable, always able to answer my questions. He’s responsive and organized, calls me as soon as the work is done which affords me flexibility to get my car when it’s convenient for me….and he’s always able to quickly get me a ride to/from work [which is the ultimate in convenience] so I don’t miss a beat. I highly recommend. More

I bought my ford fusion new at herb chambers ford of Braintree and ever since have been bringing it to dan abate in the service department for everything from routine maintenance to light bulb changes a Braintree and ever since have been bringing it to dan abate in the service department for everything from routine maintenance to light bulb changes and each time I have an excellent and efficient experience. Dan always let's me know exactly what needs to be done and in what kind of a time frame it needs to be done in. Thanks to dan and the service department at herb chambers ford in Braintree! More