Herb Chambers Ford of Braintree - Service Center

Sevice I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner. I was there for about a hour and when the car was ready Matt came out explained what was done and suggested a I get a filter for the air flow and presented me the cost. Once that was completed I had a question regarding my Sync and Matt offered to go to the car to show me. Overall the experience was pleasurable and painless. I would highly recommend them. More

The staff and service is always excellent. The team always makes the most of what little time they have with my vehicle, while minimizing my time without it! My time is valuable and they respe The team always makes the most of what little time they have with my vehicle, while minimizing my time without it! My time is valuable and they respect that. Enough Said! More

extreme proceedeth exceptional I had an oil change and didn't realized that they did other maintenance for me too. I really appreciate what they did for me. They provide reliability I had an oil change and didn't realized that they did other maintenance for me too. I really appreciate what they did for me. They provide reliability and validity in work and performance. Again, thank you. More

First Oil Change for 2017 Ford Escape I made an appointment over the phone the day before. When I drove in, Matthew took my car right away. The work was done quickly and efficiently. Ea I made an appointment over the phone the day before. When I drove in, Matthew took my car right away. The work was done quickly and efficiently. Easy in, easy out--and it was FREE !!! More

Exceptional service people Nice when service people remember your name. They always keep me updated on service requirements I'm not aware of which makes me feel confident I'm dr Nice when service people remember your name. They always keep me updated on service requirements I'm not aware of which makes me feel confident I'm driving a safe truck. When I needed tires they reviewed what other tire dealers were offering and matched the price which saved me time in making another service stop. More

From start to finish all people make it friendly visit. Dan was very knowledgeable in all areas from paperwork, computer info to technical work. Helped me with my understanding of Sync. Great personality Dan was very knowledgeable in all areas from paperwork, computer info to technical work. Helped me with my understanding of Sync. Great personality and made me feel "right at home"! More

Awesome as always The customer service is superb. Dan A is fantastic. My vehicle was taken in on time and we were in and out in 45 minutes. My kids loved the ice cream. The customer service is superb. Dan A is fantastic. My vehicle was taken in on time and we were in and out in 45 minutes. My kids loved the ice cream. More

Great,but waited longer than expected. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. More

Excellent Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated on service progress and estimated time of completion More

Good service writet Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree ford .Thank you for a job well done again. More