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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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September 08, 2017

happy Thought carl was great and went above and beyond. really on top of things. he had a great attitude. just came in for a recall issue, was treated ve More

by this is annoying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 08, 2017 -

Herb Chambers Ford of Braintree responded

I'm so pleased to know that Carl was able to assist you. Thank you and we look forward to working with you again in the future! Best, Scott Lewis, General Manager

September 04, 2017

80,000 miles service Called in Morning and dropped off car on scheduled time for 80,000 mile service, and car was done in quicker than 2 hour window. More

by Kevin Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your terrific feedback, Kevin! Our primary concern is delivering flawless customer service and I'm so happy to know our team was able to deliver. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

Top Notch Professional work place. Been going there for over 3 years and absolutely enjoy their work. I will recommend anyone to get their service in braintree. More

by Harshana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

On behalf of Andy and our entire team here in Braintree, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

The Works Great deal! In and out quickly on holiday weekend. Service Department staff was excellent...from write-up to work performed. Everything went smoothly More

by Mike McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Mike! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 03, 2017

Superb Service Had a flat tire with a nail in the sidewall. Dropped the tire off at the end of the day and a new one was ready first thing in the morning. They mou More

by jayp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Jay. I appreciate you taking the time to share your service experience with Andy here at Herb Chambers Ford of Braintree. We value your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 02, 2017

Great customer service Great experience over all. Friendly and. Efficient service . Work was done in a timely fashion I would definitely recommend the service department a More

by Peeps898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 02, 2017

drop off pick up the service is fast and easy.People are friendly.I drop my truck off they call me when its done I pick it up easy. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Ed! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 01, 2017

5000 mile Service Brought my SUV in for 1st time service. Very nice greeting by Karl asked me if I was going to wait for it and I told him that I was going to go for a More

by botw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ (Servce), Mark Diamond
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this review of your 5,000 mile service visit. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

August 31, 2017

Always a great experience! The manager, service advisors and techs are a great team! Always willing to go the extra mile to ensure a proper experience! quality is job 1 and they More

by Ken317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Aug 31, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Scott Lewis, General Manager

August 31, 2017

Oil change In and out in less than 30 minutes could not have been better always will go to Herb Chambers for service and sales always treat me with respect More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Aug 31, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Ron! Best, Scott Lewis, General Manager

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