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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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October 15, 2017

Service Exceptional service as usual always polite friendly and professional. Very busy Saturday and still got me in and out in a reasonable amount of time. More

by KimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Mark Diamond
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Kim, and we look forward to the opportunity to assist you with your service needs again in the future! Best, Scott Lewis, General Manager

October 15, 2017

excellant Have been coming here for about 4 years. Have always had great experiences. I usually contact Dan Abate and he always takes great care for each appt. More

by driver54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback regarding your experiences with Dan! Dan is such an asset to our team and I know he will be grateful to read your nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

October 11, 2017

Outstanding Have the car serviced here since new and the service is what you expect from Chambers Ford . Outstanding in every way The service department was as al More

by Seabeecop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ, Matthew Dow
Oct 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Scott Lewis, General Manager

October 05, 2017

service I called GM, Scott Lewis. He referred me to service manager Matt Dow. Matt was exceptional , he listened to me about the problem I was having with m More

by Blewis060164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Oct 06, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your 5-Star recommendation! On behalf of Matt and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 04, 2017

Another great experience. Always exceptional service. Dan truly makes you feel like your business is important to him and Herb Chambers. I've purchased 3-cars there and would n More

by William Bailot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Dan was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

September 30, 2017

Friendly and great customer service Everyone I dealt with was fantastic and talked me through everything. I Would highly recommend this dealership to anyone. fantastic with every detail More

by Sullivanlisa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sullivan , Daniel Abate
Oct 01, 2017 -

Herb Chambers Ford of Braintree responded

We really appreciate your kind words about your experience with Justin and Dan! Thank you for your business and please let us know if we can be of further assistance. Best, Scott Lewis, General Manager

September 29, 2017

excelent I can always explain it in person. Like I said the service was excellent the service attendant was very professional, Thanks for the service.Have a ni More

by pooy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 29, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your business, and please let us know if we can ever assist you in the future! Best, Scott Lewis, General Manager

September 28, 2017

Everyone was wonderful ans helpful. From dropping the car of to picking it up, I was treated with great respect. The work was done on time and to my satisfa ction. Very pleased with ev More

by Michael Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Sep 28, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Michael! We thank you for your business and look forward to serving you in the future. Best, Scott Lewis, General Manager

September 28, 2017

Great repair technicians, but have an issue with scheduling. Quality repair service technicians however I believe if you schedule an appointment well in advance, confirm that all parts needed have arrived for yo More

by Gette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Sep 28, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback. I will address your concerns with our service team to see if there is a way to improve our process. Many thanks! Best, Scott Lewis, General Manager

September 27, 2017

TOP NOTCH!! Andy was awesome explaining what would get fixed in my truck. He was extremely professional and couldn't have been nicer. A pleasure to deal with! More

by Escape Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 27, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your great review! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Scott Lewis, General Manager

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