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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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April 18, 2024

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More

by jomac23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree. We always aim for efficiency and great service! Thanks for your feedback.

April 08, 2024

A great dealer ship the help are always,know what they are doing. Cindy you are great More

by taykoda1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy excellent person
Apr 09, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for leaving Cindy and Herb Chambers Ford of Braintree five stars! We hope to assist you again!

April 07, 2024

Everyone was friendly. Finished my vehicle very quick which was a plus. Would highly recommend this place. More

by Smsturrupkelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience at Herb Chambers Ford of Braintree! Thanks for recommending us and we look forward to serving you again in the future.

April 07, 2024

Very professional and knowledgeable everyone I came in contact with was very helpful and explained what needed to be done and the work was completed in a timely manner More

by bomullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown woman who I paid for the work was very pleasant and was a pleasure to do business with
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree. We always aim for professionalism and timely service, so it's great to see that reflected in your visit!

April 06, 2024

Good service today. Fast, gave me a place to do work while I waited, and came back saying to wait on the brakes….honest answer More

by Fordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

Hi! We're glad to know that you had a positive experience at Herb Chambers Ford of Braintree! It's great that our team could provide fast service and an honest assessment. Thanks for the review, we appreciate it!

April 06, 2024

All went well With pick up and drop off using valet and work was completed as planned More

by Mlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ridings
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're so happy your service experience went as expected! Thank you for being a valued Herb Chambers Ford of Braintree customer!

April 04, 2024

I have 2 or 3 Ford dealers near my house but I only trust in herb chambers dealers More

by Wilmar.83b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 04, 2024 -

Herb Chambers Ford of Braintree responded

It means so much to be your go-to automotive resource! Thank you for choosing Herb Chambers Ford of Braintree!

April 03, 2024

Excellent service and assistance from Cindy who went out of her way to assist me. My hearing disability isn't a problem with Cindy's assistance. More

by andsand143
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Apr 04, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that Cindy was able to provide you with excellent service at Herb Chambers Ford of Braintree. It's important for us that all our customers feel comfortable and well-assisted. Thanks for the positive review!

April 02, 2024

I went in for routine service and waited for my vehicle. Everyone there was extremely pleasant and friendly and gave amazing service! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name , but a woman at the service desk
Apr 03, 2024 -

Herb Chambers Ford of Braintree responded

Karen, we're so glad to know you had a pleasant experience at Herb Chambers Ford of Braintree. We always aim for top-notch service! Thanks for your review and see you next time!

March 30, 2024

My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin
Apr 01, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

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