Back

Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

Sort by
November 03, 2017

Alarm going off, hood open light going on 10/26/17 Complaint diagnosed as faulty hood switch, parts ordered, 11/1/17 faulty hood switch replaced and state inspection was done! Prompt service, More

by chuckobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Nov 03, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! We value your business and please let us know if we can assist you in the future. Best, Scott Lewis, General Manager

November 02, 2017

10,000 mile service My experience was excellent. Service to my automobile was prompt and completed without delay The waiting area was comfortable and all personnel we More

by cmax16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Andrews
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Robert was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Scott Lewis, General Manager

November 01, 2017

Your service manager went out of his way to squeeze my car I My Ford Explorer battery would not hold a charge I had to jump it to get it going and your service manager fit me into his very busy schedule great ex More

by Seanm345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Nov 01, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words, Sean! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Scott Lewis, General Manager

November 01, 2017

Excellent customer service Dan Abate provided excellent customer service. I had a flat tire that couldn’t be repaired. I showed up with no appointment and Dan went above and bey More

by Karyn C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Karyn! It's so rewarding to know that Dan was able to provide you with a pleasant experience. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Scott Lewis, General Manager

November 01, 2017

Great experience I can't say enough about the service at Herb Chambers and I have owned several brand new cars over the years, Toyota and Honda. I actually live in No More

by mariakirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scherlis - he was a retired Boston cop. The reason I bought from Braintree. I live in Norwood and Madden is down the street., Matthew Dow, Daniel Abate
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Maria! We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Scott Lewis, General Manager

November 01, 2017

BEST TEAM AROUND! I will never go anywhere else for service!! Everyone at HC Ford of Braintree is always very helpful and friendly!! Thank you Matt Dow and Team! More

by FordGirlLysa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matthew Dow
Nov 02, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much for leaving us a review, Lysa! I'll be sure to tell Matt what a great job he is doing! Many thanks and happy driving! Best, Scott Lewis, General Manager

October 20, 2017

service department I had my car serviced there on a Saturday, excellent service department. Very clean facility, service manager very personable. I would definitely reco More

by brady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Scott Lewis, General Manager

October 19, 2017

Great experience Its a good dealership compared to others in the area Always good customer service Clean Professional environment Good area Always get the ap More

by Hectornor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 18, 2017

quick, thorough and easy the experience was easy to facilitate - service was thorough - very pleasant and knowledgeable staff - questions were answered to my complete satisf More

by al smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the name of the person(s) who served me
Oct 18, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Al, for your kind words and for taking the time to share your positive experience with us! Kind Regards, Scott Lewis, General Manager

October 15, 2017

Great experience from start to finish Very friendly staff. Dan was very helpful with getting our vehicles appointment schedule in a timely manner and helped answer all of our questions. Al More

by Hessay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

...
69
...