Herb Chambers Ford of Braintree - Service Center

Warrantied battery No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shape No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shapeby the end of the day. More

Great Service I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time that was convenient to me. More

Consistently The Best The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Be The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Best. More

Excellent The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being se The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being serviced. I called Scott sales manager he took my credit card information over the phone on a Sunday so that I would be able to pick my truck once I arrived back in Boston. The service area had closed on Saturday but I was able to get my truck for Monday that's what I call customer service. More

F350 part I called the parts department for a hub cap. Dan Norian couldn't have been nicer to help me out and make sure he ordered the right one! Little did I k I called the parts department for a hub cap. Dan Norian couldn't have been nicer to help me out and make sure he ordered the right one! Little did I know how many different hub caps you could order. Thanks for Dan's knowledge and customer service, he took the time with me to figure it out and get the right one! More

Great staff members. Im always happy when I leave. Every time I come into the dealership, I'm greeted, and the staff members make you feel they won't rip you off or lie. Every time I come into the dealership, I'm greeted, and the staff members make you feel they won't rip you off or lie. More

Unscheduled emergency service After suffering a loss of electrical system charging while driving on the highway, I contacted the Braintree Ford service department for advice. It w After suffering a loss of electrical system charging while driving on the highway, I contacted the Braintree Ford service department for advice. It was suggested that I do not try to drive the vehicle to the dealership as I could lose my steering (electrically driven power steering). A tow was arranged, and shortly after it arrived at the dealership, Dan called to confirm that they received it (2015 Explorer Sport), and that it would be ready the next day. True to his word, the work was completed and I picked it up in great running order. Only downside was that it was a couple of weeks out of warranty so the cost was in me. More

QUICK AND PROFESSIONAL everyone was polite and the work on my vehicle was extremely quick and well done. Matt made sure I was taken care of quickly and professionally. everyone was polite and the work on my vehicle was extremely quick and well done. Matt made sure I was taken care of quickly and professionally. More

Service Department I am a semi retired person and bought my first car at Herb Chambers a year ago. It is not new but a pre owned Explorer. The person that sold it to m I am a semi retired person and bought my first car at Herb Chambers a year ago. It is not new but a pre owned Explorer. The person that sold it to me was so nice and with this first appointment to repair an issue the service was perfect. The service advisor Andy was so thoughtful, explained everything and was exceptionally professional. I have heard so many people mention the same about Andy. Since I bought this car I recommend Herb Chambers to everyone and I really am impressed. Thank you so much. I love my Explorer and I also love the bill board ads on the highway .....they are so clever...and I look forward to seeing new ones. Thanks again, Elizabeth Cifuni More

Easy,Professional, really they couldn't be any nicer! I had a radio problem, my part was ordered and it arrived at 7 AM I got to the dealership at 8:15 and it was ready at 9:15! Couldn't be happier, every I had a radio problem, my part was ordered and it arrived at 7 AM I got to the dealership at 8:15 and it was ready at 9:15! Couldn't be happier, everyone there was soooo nice, I will recommend and also return! Thank you I really appreciate your kindness and professionalism! More