Herb Chambers Ford of Braintree - Service Center

Fast response to problem Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and the Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and they told me to come right down...car was taken immediately and within an hour (it was very busy and I thought the wait was appropriate for someone who showed up without an appointment) my car was ready...it had been due to the extremely cold weather and they filled the tires to the correct pressure for me. Matt was outstanding. I have leased and bought my last 3 cars there and cannot see myself going anywhere else. More

Recall Repairs I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster th I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster than the expected whole day. I was very happy. More

Service Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that it would not be ready until Saturday and dan told me my car was all set. This was at 8am Friday. Nice job. Thank you More

So far so good! Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought m Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought my car.IMPRESSIVE!!! I made a request to Mark which he took care of in less than a few hours to my satisfaction.. More

Sticker Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you More

remote start We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the remote start. More

Feels like home!! I always feel like I'm at my second home when I come to ford, I have the best experiences and for that reason I travel from Taunton for all services i I always feel like I'm at my second home when I come to ford, I have the best experiences and for that reason I travel from Taunton for all services including oil changes and will continue to only deal with Ford of Braintree More

Friendly Staff and Great Service Dan Abate and all the staff I have dealt with at Herb Chambers Ford in Braintree have been absolutely great. When I noticed a slight problem with one Dan Abate and all the staff I have dealt with at Herb Chambers Ford in Braintree have been absolutely great. When I noticed a slight problem with one of my wheels ( a gouge in the wheel) after an oil change, Dan immediately corrected the problem without hesitation. I will have all my service work done here based upon this experience. More

Service Went to get serviced fixed and they fixed my car in a timely manner and it waas a good price too service department is really friendly and will do a Went to get serviced fixed and they fixed my car in a timely manner and it waas a good price too service department is really friendly and will do anything to make sure your happy More

Exceptional service Advisor Dan Abate Whenever I have any questions about service on my vehicles, I know Dan is just a phone call away. Dan has fantastic customer service skills and I know Whenever I have any questions about service on my vehicles, I know Dan is just a phone call away. Dan has fantastic customer service skills and I know my vehicles are in good hands with him. He has the ability to turn a stressful situation into a tolerable solution. I've experienced top notch service from him each and every time. Thank you for taking excellent care of my daughter and I. Teresa More