Herb Chambers Ford of Braintree - Service Center
Braintree, MA
800 Reviews of Herb Chambers Ford of Braintree - Service Center
Great staff Matt and Andy in the service department are awsome to deal with! Very friendly, professional and informative! Would never go any where else. I have be Matt and Andy in the service department are awsome to deal with! Very friendly, professional and informative! Would never go any where else. I have been buying my cars there for years now and the GM Scott Lewis always makes it point to say hi and ask if there’s any thing he could to help make my buying experience more pleasurable....really great guy More
on time performance I had an issue with a sensor on a 2018 Ford Escape. Brian was more then helpful with keeping me informed as to what was going on and how long he thoug I had an issue with a sensor on a 2018 Ford Escape. Brian was more then helpful with keeping me informed as to what was going on and how long he thought it would take. Service was great overall More
Service visit Easy to schedule appt. helped promptly with courtesy. Work performed well and completed in a very reasonable time. Very reasonably priced. Would recom Easy to schedule appt. helped promptly with courtesy. Work performed well and completed in a very reasonable time. Very reasonably priced. Would recommend this service department More
AC not working Everything went smoothly. I dropped of the car in the morning and since it needed a part, we left it overnight and it was done first thing the next d Everything went smoothly. I dropped of the car in the morning and since it needed a part, we left it overnight and it was done first thing the next day. Thanks More
Car Service When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I ex When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I explained the issue to Dan & Matt. They said would have someone look at it and that I should wait until the cause of the leak could be determined. Although the shop was busy, they got right back to me. The issue was just a rusted clamp and if I could wait they would have it repaired for me by middle morning. They keep me informed as to the progress of the work. The repairs were completed and I was out the door before 11. excellent service More
warranty work done right Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor iss Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor issue covered under warranty. Both Matt & Matt in the service department kept me in the loop and helped with any questions or issues I had. One of the best Ford dealerships in the area. More
Periodic Service The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily un The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily understood. Additional needs were brought to attention and cost identified prior to undertaking the tasks. More
Great Service & Friendly Staff Herb Chambers Ford is like no other I’ve been to. The service department is always accommodating and friendly whenever I bring my car in. They also ar Herb Chambers Ford is like no other I’ve been to. The service department is always accommodating and friendly whenever I bring my car in. They also are very good about getting it done quickly so you are not waiting a long time and always updating me on the progress oh my vehicle which I like. I bought my new car here as well less than a year ago and the salesman and the general manager were very helpful and made sure I was getting the best vehicle possible within my budget. They saved me money and they also gave me a good amount for my trade in. You won’t be dissapointed! More
Above and beyond I had my 1999 f150 towed to the dealership as my computer had stopped working. Andy explained that do to the age of vehicle it would need to be sent t I had my 1999 f150 towed to the dealership as my computer had stopped working. Andy explained that do to the age of vehicle it would need to be sent to California to be rebuilt. As the truck is in excellent shape with only 100 thousand miles it was worth the time money and effort to save the truck. Computer was returned with note stating unable to repair. Andy explained that if I could find a compatible one he'd be more than happy to resolve the issue. Found one and Andy,and Jose took excellent care to get my truck back to me. I'm very appreciative of the care and excellent service they both provided as this truck is my baby and am not ready to party with it. More
30000 Mile Service I had 31,000 miles on the car and needed a oil change. I stopped in on Saturday and was greeted by Andy he reviewed the history and suggested what I I had 31,000 miles on the car and needed a oil change. I stopped in on Saturday and was greeted by Andy he reviewed the history and suggested what I needed, he asked if I had any other issues. I mentioned that the Sync was not functioning all of the time. I left the car and they called when the service was done. Everything we spoke about was done and the price was exactly what he quoted. More