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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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August 17, 2018

Great staff Matt and Andy in the service department are awsome to deal with! Very friendly, professional and informative! Would never go any where else. I have be More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Matthew Dow
July 26, 2018

on time performance I had an issue with a sensor on a 2018 Ford Escape. Brian was more then helpful with keeping me informed as to what was going on and how long he thoug More

by lef817jml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Linn
July 07, 2018

Service visit Easy to schedule appt. helped promptly with courtesy. Work performed well and completed in a very reasonable time. Very reasonably priced. Would recom More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
June 28, 2018

AC not working Everything went smoothly. I dropped of the car in the morning and since it needed a part, we left it overnight and it was done first thing the next d More

by NStella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 28, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review, glad you're satisfied with our services. -Scott Lewis, General Manager.

June 27, 2018

Car Service When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I ex More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow, Daniel Abate
Jun 28, 2018 -

Herb Chambers Ford of Braintree responded

Glad we were able to find the cause of the leak and get you back on the road in a timely fashion. Thanks for taking the time to review us. -Scott Lewis, General Manager.

June 21, 2018

warranty work done right Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor iss More

by ldp82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us. Glad you are satisfied with the work we performed. Nice working with you- Scott Lewis, General Manager.

June 21, 2018

Periodic Service The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily un More

by JeffG91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jun 21, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing us. Happy to know that you are satisfied with the services performed on your vehicle. Happy miles- Scott Lewis, General Manager.

June 15, 2018

Great Service & Friendly Staff Herb Chambers Ford is like no other I’ve been to. The service department is always accommodating and friendly whenever I bring my car in. They also ar More

by Cjgroleau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 18, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us. I am happy to know that you are pleased with the services we have provided you. It was a pleasure working with you and we look forward to your next visit. -Scott Lewis, General Manager.

June 14, 2018

Above and beyond I had my 1999 f150 towed to the dealership as my computer had stopped working. Andy explained that do to the age of vehicle it would need to be sent t More

by 1999f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Andy Andrews
June 11, 2018

30000 Mile Service I had 31,000 miles on the car and needed a oil change. I stopped in on Saturday and was greeted by Andy he reviewed the history and suggested what I More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jun 13, 2018 -

Herb Chambers Ford of Braintree responded

Glad everything was taken care of for you and you had a good experience with us. -Scott Lewis, General Manager.

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