Back

Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

Sort by
April 24, 2021

Antwan W was very courteous, attentive to my wishes, and time frame. He let me know how much longer it would take. A pleasant experience. More

by Southbostongerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan W.
Apr 26, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review your recent visit with us! We're so glad to hear that you had a great experience with Antwan and we hope to see you again next time here at Herb Chambers Ford of Braintree!

April 23, 2021

Brought my car in for a braking system recall. The service team was very courteous and professional. They phoned when the job was completed as they said they would. Same professionalism when returned More

by Patrick B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 23, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review your recent visit with us, Patrick! We appreciate your kind words about our team and hope we have the opportunity to serve you again in the future! - Herb Chambers Ford of Braintree

April 21, 2021

Was greeted professionally and interacted with several employees all courteous and helpful providing the precise work I requested within the time and cost estimated for completion. More

by gtpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake W.
Apr 21, 2021 -

Herb Chambers Ford of Braintree responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Ford of Braintree! We hope to see you again!

April 20, 2021

The staff was responsive, thoughtful and accommodating. Patrick laid out my options and addressed any concerns that I had. I would go back for future service. More

by Mikemccarthy215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick J sullivan
Apr 21, 2021 -

Herb Chambers Ford of Braintree responded

Reviews like this one make our day, Mike! Thanks from the Herb Chambers Ford of Braintree team!

April 20, 2021

Went in to have engine light reset and 2 hours later left with diagnosis and light still on. Have to go somewhere else now. Thanks More

by Sheila
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan
Apr 23, 2021 -

Herb Chambers Ford of Braintree responded

Sheila, we understand your concern and apologize for your frustrations. We do the best we can to accommodate our customers and their needs, but it sounds like we let you down. If you wish to discuss this in any further detail please reach out to me, Scott Lewis - General Manager - slewis@herbchambers.com

April 20, 2021

Antwan was very professional and easy to work with in getting my car serviced. The work was performed correctly and my car was ready on time. More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan
Apr 21, 2021 -

Herb Chambers Ford of Braintree responded

Thanks for the review, Tom! We're happy to hear Antwan provided such excellent care to you and earned five stars for us! We appreciate you choosing Herb Chambers Ford of Braintree!

April 19, 2021

. Antwan W . was informative, knowledgeable, pleasant, kind, and patient with my questions. He went out of his way to investigate the answers to my questions and concerns. More

by Nonni.ev@hotmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwan W.
Apr 20, 2021 -

Herb Chambers Ford of Braintree responded

Thanks so much for the great review! It's a pleasure working with you and we'll share your awesome feedback with Antwan! We appreciate you being part of the Herb Chambers Ford of Braintree family!

April 19, 2021

Good Evening We recently purchased a used older vehicle Good Evening We recently purchased a used older vehicle from this dealership and have had to rely on the service department a few times to resolve s More

by robertttoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan Cullinan, Jay Larkin
Apr 21, 2021 -

Herb Chambers Ford of Braintree responded

Thank you so much for this great review, Robert and Mary! It's such a pleasure working with you both and we're glad to hear our team provided a five-star experience to you! We appreciate your confidence in us and look forward to working with you again in the future! - Herb Chambers Ford of Braintree

April 16, 2021

Patrick J, from Herb Chambers was very helpful too my car for 2 service and scheduled me for more maintenance I’ll need to get done More

by José Depina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick J
Apr 16, 2021 -

Herb Chambers Ford of Braintree responded

José, thank you for visiting us at Herb Chambers Ford of Braintree! We're so glad to hear Patrick took great care of you! We'll see you soon!

April 16, 2021

I have purchased 2 vehicles from this dealership and had a great experience both times. I have also used them for routine service and repair work . I’ve been more than satisfied with my experiences each t More

by Jim C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard , Jay Larkin
Apr 19, 2021 -

Herb Chambers Ford of Braintree responded

Jim, Thank you for the glowing review! We are so pleased to continue to provide you with five-star care during your purchases and service visits! Jay and our team are always happy to see you, and we look forward to more great repairs and maintenance appointments in the future! - Herb Chambers Ford of Braintree

...
60
...