Herb Chambers Ford of Braintree - Service Center

Clean and professional, Antwan my service advisor was very knowledgeable and I had full confidence my truck was being cared for and that I was getting the very best service possible. very knowledgeable and I had full confidence my truck was being cared for and that I was getting the very best service possible. More

Courteous and professional, explained everything.Enough Courteous and professional, explained everything. Enough is enough, this is all I need to say. Stop making the survey process so complicated by con Courteous and professional, explained everything. Enough is enough, this is all I need to say. Stop making the survey process so complicated by continuing w pop up for more info More

Great communication and follow up on the 75K mile check up, a tire with a leak and other items they came up during the inspection. up, a tire with a leak and other items they came up during the inspection. More

Patrick J was friendly,personable,and professional. He made an effort to look up a benefit that I had no idea I had. Also Patrick took the time to text me some information I had asked for that was not ava made an effort to look up a benefit that I had no idea I had. Also Patrick took the time to text me some information I had asked for that was not available during my time there More

Antwan was excellent from checking in until the job was finished. Very professional and kept you updated on what was happening. Told me how long it would be and they were done before the time stated. finished. Very professional and kept you updated on what was happening. Told me how long it would be and they were done before the time stated. More

my service writer Patrick Sullivan got me an expedited appointment and Constantly updated me on the process. I would recommend Herb Chambers to my friends. appointment and Constantly updated me on the process. I would recommend Herb Chambers to my friends. More

Brought my 2018 F-150 in with small bubbling rust spots on both running boards, advisor Patrick came outside with me took numerous pictures of both running boards & wrote up a service notice. Called me bac on both running boards, advisor Patrick came outside with me took numerous pictures of both running boards & wrote up a service notice. Called me back the next day to make an appointment when the replacement running boards arrived. Went on day of appointment 3 hours later work was completed. Very happy with service!! More

Antwan (my Service Advisor) was extremely courteous and professional. I was greeted with a smile and directed inside to his desk where he quickly took my information and set up the service/repairs I was lo professional. I was greeted with a smile and directed inside to his desk where he quickly took my information and set up the service/repairs I was looking to have performed. The time frame he informed me it would take to accomplish this service was spot on and he returned to speak with me in the Service Lounge informing me everything I requested had been completed. After a quick checkout, I was on my way. Great Service. Great Employee of Herb Chambers Ford! Will return to this dealership to deal with Antwan when my next service is due Thanks! More

I’ve been dealing with Herb Chambers Ford in Braintree for decades and have always been treated fairly and with respect. I recently visited for some service and dealt with service advisor Aiden who was pl for decades and have always been treated fairly and with respect. I recently visited for some service and dealt with service advisor Aiden who was pleasure. Not only is he knowledgeable, but professional and addressed all my needs, explaining every detail to me. Aiden is an asset to Herb Chambers and there should be more young Advisors like him! More

Have an ongoing issue with my truck and Jacob William's went beyond to help me get it resolved. Although it didnt get fully resolved, jacob is helping through it. went beyond to help me get it resolved. Although it didnt get fully resolved, jacob is helping through it. More