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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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September 25, 2021

Excellent Service. Kept me updated and in the loop with my service. The team was very nice, friendly & respectful. More

by Shellsmz719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle & Khoa, Andy Andrews, Jay Larkin
Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

This review is so great to see! Thank you! – Herb Chambers Ford of Braintree

September 24, 2021

Very helpful and friendly. He explained what was needed for future maintenance with no pressure to get it done immediately. More

by George Cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the great review of your recent visit here at Herb Chambers Ford of Braintree! We appreciate your support and hope to see you again next time!

September 23, 2021

My experience today @ Herb Chambers Ford in Braintree was excellent. The service tech, Jack Nguyen met me at the car and escorted me to his work station. I told what I wanted done and he took care of it. I d More

by Mal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nugyen, Jay Larkin
Sep 23, 2021 -

Herb Chambers Ford of Braintree responded

It's such a great feeling to read this review, Mal! Thank you so much for leaving Herb Chambers Ford of Braintree your fantastic five-star rating and kind words! We're glad Jack could make this a memorable experience and we look forward to seeing you next time!

September 20, 2021

I was greeted immediately by Jack Nygen with a smile and professionalism. The service time was more than reasonable for my oil change and tire rotation he made sure I knew where water and coffee was. It w More

by MyFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nygen. 5 stars ?? ?? ?? ?? ??
Sep 21, 2021 -

Herb Chambers Ford of Braintree responded

It's so great to hear Jack made this a five-star experience! Thank you so much for being a loyal Herb Chambers Ford of Braintree customer!

September 17, 2021

Nurdan was really helpful and provided the right information and understood what I was recently looking for. More

by Uday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nurdan Cagdas
Sep 20, 2021 -

Herb Chambers Ford of Braintree responded

Thank you so much! We're happy Nurdan and the Herb Chambers Ford of Braintree team provided five-star care to you!

September 14, 2021

The worker I dealt with , Dan, was excellent. He was not only good but worked hard with a lot of friendliness. I was impressed to say the least . More

by Walterjryan74
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan from service was unreal
Sep 14, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! We're so happy that Dan took such excellent care of you! See you next time at Herb Chambers Ford of Braintree!

September 14, 2021

Nurdan was very helpful. He is always there for me when I have a problem. More

by Italo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nurdan
Sep 14, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for trusting Nurdan with all of your automotive needs! See you next time at Herb Chambers Ford of Braintree!

September 14, 2021

Well with my personal experience I was very happy with the work that was done More

by Vleesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoi A Nguyen, Jack
Sep 15, 2021 -

Herb Chambers Ford of Braintree responded

We're glad to hear the Herb Chambers Ford of Braintree team made your visit a five-star experience! Thank you!

September 13, 2021

Very professional and helpful with the service needed for my vehicle i highly recommend this dealership. More

by CJohnson917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cagdas
Sep 14, 2021 -

Herb Chambers Ford of Braintree responded

We're so pleased we could earn your recommendation and rating! Thank you for being a Herb Chambers Ford of Braintree customer! See you next time!

September 11, 2021

Very professional, prompt and knowledgeable. Marcelo was very friendly, he explained me what is included in the service and offer to check or take care of a small damage in front of my car if possible. More

by chaitalidutta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo is excellent. He quickly explained me and took care of my car as explained. He is very polite and very helpful
Sep 14, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this experience! We're so glad that Marcelo was helpful to you during your visit and we hope to see you again next time here at Herb Chambers Ford of Braintree!

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