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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews
Call Service Center (781) 848-1350

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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October 06, 2021

Khoa was extremely helpful answering my questions regarding servicing car. Greeted me with a smile and was very pleasant! I mentioned I had a time crunch (to return home for a zoom call) and worked More

by sigridv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa A Nguyen
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Oct 06, 2021 -

Herb Chambers Ford of Braintree responded

We are so proud to hear that Khoa and the team at Herb Chambers Ford of Braintree can take great care of you!

October 02, 2021

The service was very good, on time and very informative on what needs to be repaired More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Digirolamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Nguyen , Andy Andrews, Corey Casey, Jay Larkin
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Oct 04, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review, Leila! See you next time at Herb Chambers Ford of Braintree!

October 01, 2021

Easy to make appointment and easy access in and out. Jack in Service Department was great - very courteous and friendly. More

by jrztr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service Dept.
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Oct 01, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your excellent review! We're honored that Jack earned your 5-star rating! -Herb Chambers Ford of Braintree

September 30, 2021

Great service, professional. Second time there will not hesitate to come back to Gerb Chambers More

by pfz829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nyugen
Report | Print
Oct 01, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for choosing Herb Chambers Ford of Braintree! We look forward to seeing you next time!

September 30, 2021

Very friendly staff..very informative and helpful. Took the time to go over everything regarding my car More

by naystone21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Oct 01, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review! - Herb Chambers Ford of Braintree

September 28, 2021

Friendly and personalized service. They are promp, listen to the customer and work efficiently to address any issues. More

by JR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Anandeh
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Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

We are so proud to hear that you had such a great time working with our team at Herb Chambers Ford of Braintree! Thank you!

September 28, 2021

Service can be better at giving reasonable updates on time it takes for your vehicle to be completed More

by TonyStark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Oct 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking time to review Herb Chambers Ford of Braintree. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Scott Lewis - General Manager slewis@herbchambers.com

September 28, 2021

Exceptional service, courteous service personnel, on time service. Very friendly people. The kept their word on service time. More

by Collin.green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Report | Print
Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

Collin, Thank you for your awesome review of Herb Chambers Ford of Braintree! We appreciate you coming to see us for your service needs and look forward to seeing you next time!

September 27, 2021

Service was more than expected. Service professionals were more than accommodating. I was more than satisfied with my service. More

by Tjtjr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Sep 28, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy to hear this! Thank you for visiting us here at Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service to you again in the future!

September 26, 2021

1 1/2 for an oil change with an appointment is to long to wait More

by thepepes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Report | Print
Sep 27, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your review. We're sorry to hear that your recent visit took longer than expected. We hope to provide you with a more efficient appointment next time.

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