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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.8
800 Reviews

800 Reviews of Herb Chambers Ford of Braintree - Service Center

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November 12, 2021

I could not be happier with the service I received. From the minute Destiny answered the phone to help make the appointment and the communication and handling of my car by Jack Nguyen it has been an absolut More

by Joyandfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
Nov 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you so much for the kind review! We're honored to welcome you to the Herb Chambers Ford of Braintree family and look forward to your next visit with us. Take care and thanks again!

November 12, 2021

Good Afternoon We have been long time customers at this Good Afternoon We have been long time customers at this dealership and the service department maintained its excellent standard of dependable workma More

by robertttoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Nov 15, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're honored to have you as a part of the Herb Chambers Ford of Braintree family and we're thrilled to hear that our team continues to provide you with excellent service. Take care and we'll see you next time!

November 08, 2021

Service is always prompt, friendly, and understanding. Work is affordable for a dealership and I never feel taken advantage of. More

by Eewoyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Nov 09, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience working with our team at Herb Chambers Ford of Braintree! We look forward to your return!

November 06, 2021

Great service abs was quicker than estimatedNo problems Great service abs was quicker than estimated No problems and enjoyed the showroom Thank you More

by Heather_kahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Nov 09, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy our team could help, Heather! Thank you for the awesome review! – Herb Chambers Ford of Braintree

November 05, 2021

Excellent experience yesterday at Herb Chambers Ford - service rep Khoa was very courteous and professional More

by mjryan258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Nov 05, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for visiting our team at Herb Chambers Ford of Braintree! Khoa and our team appreciate your 5-stars! See you next time!

October 30, 2021

Ivv be arrived at 7 abd was taken right away. The Khoi was very nice and asked me to have a seat in the lounge and offered tea, coffee hot chocolate. The cashier was polite and I was out of there in 45 mi More

by dwop330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Nov 02, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for the great review! We appreciate you visiting us here at Herb Chambers Ford of Braintree and hope to see you again next time!

October 29, 2021

The most professional, kind and honest people I have ever dealt with, always a good experience More

by Lisamay1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D Lautert
Oct 29, 2021 -

Lisamay1955 responded

Marcelo D Lautert was very kind, honest and explained everything to me. Marcelo is the employee you want and need in your business. I thank him for a successful experience.

Oct 29, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your review, Lisa! Marcelo appreciated the shout-out! See you next time at Herb Chambers Ford of Braintree!

October 28, 2021

SERVICE IS ALWAYS GREAT - TOOK LONGER THAN USUAL BUT ALL WAS GOOD - THEY ALSO NOTICED MY INSPECTION STICKER WAS DUE THIS MONTH AND DID THAT ALSO More

by touchiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Oct 28, 2021 -

Herb Chambers Ford of Braintree responded

Thank you for your patience and five-star rating! We're thankful to have you as a Herb Chambers Ford of Braintree customer!

October 25, 2021

Team at Braintree Ford Servicing center was very professional, quick and efficient. Happy with my experience. More

by jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo
Oct 26, 2021 -

Herb Chambers Ford of Braintree responded

Thank you so much for the great review! It means a lot to hear that you're happy and we hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team

October 24, 2021

They were very helpful pleasant and polite. They explain everything to me about the situation More

by ambroiseulrique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Corey Casey, Jay Larkin
Oct 26, 2021 -

Herb Chambers Ford of Braintree responded

We're so happy to hear it! Thanks for taking the time to review Herb Chambers Ford of Braintree!

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