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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
823 Reviews
Call Service Center (781) 848-1350

823 Reviews of Herb Chambers Ford of Braintree - Service Center

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October 12, 2024

Service Advisor Dianne Miller was excellent! General Manager Scott Lewis has a 1st rate team which is second to none! More

by Cleve77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller Service Advisor
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Oct 14, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that Dianne provided you with excellent service at Herb Chambers Ford of Braintree! Scott & the team appreciate your fantastic feedback and look forward to seeing you next time!

October 05, 2024

Great service department…Jack Nguyen was very helpful in fitting me in for an appointment. Wouldn’t take my car anywhere else for service. More

by Gracebmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Herb Chambers Ford of Braintree responded

Hi Grace, we're delighted to hear that Jack and our service department at Herb Chambers Ford of Braintree provided such a positive experience! Thank you for trusting us with your vehicle, we look forward to serving you again! Safe travels!

October 03, 2024

Service Manager took me without an appointment. Service desk very courteous, helpful. Service desk called me several times to keep me informed about repairs. Mechanic very patient: explained in More

by forbesdewinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, mechanic
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Oct 04, 2024 -

Herb Chambers Ford of Braintree responded

We're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with such attentive and informative service. Thank you for sharing this feedback and please don't hesitate to reach out if we can assist you again in the future!

September 26, 2024

Awesome customer service. Fast and efficient. Worked with me through the whole process. Suggested things I needed to get done on the car, though I didn't get it was not pushin More

by Wiriamjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Miller
Report | Print
Sep 26, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the fantastic feedback! We're glad to hear our team at Herb Chambers Ford of Braintree provided efficient and supportive service. We appreciate your recommendation!

September 26, 2024

Excellent service. Was expecting car to take a long time to be fixed and it was finished in 2 days More

by Caroline55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Herb Chambers Ford of Braintree responded

We're glad we could return your vehicle to you faster than expected, Caroline! Thank you for being a loyal Herb Chambers Ford of Braintree customer!

September 25, 2024

The people at Herb Chambers Ford treat me like I am their only customer. Thank you for taking such good care of my vehicle. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Herb Chambers Ford of Braintree responded

Albert, we're delighted to hear you always feel well taken care of at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

September 22, 2024

Herb Chambers Ford of Braintree was very accommodating taking my car without a prior appointment. Had the works done and it was done exceptionally well. More

by Gjmozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to hear that our team at Herb Chambers Ford of Braintree could accommodate you and provide exceptional service! Thanks for sharing your experience with us.

September 21, 2024

Had a great treatment;Andrew was very helpful very grateful with his support and patience. More

by Clozada2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 23, 2024 -

Herb Chambers Ford of Braintree responded

It's great knowing that our team has done their part to ensure a five-star experience for you! Thank you for the review! - Herb Chambers Ford of Braintree

September 20, 2024

Diana was friendly, helpful and knowledgeable. Service was quick and I my car was done early. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana in the service dept.
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Sep 23, 2024 -

Herb Chambers Ford of Braintree responded

Linda, thank you for trusting Herb Chambers Ford of Braintree with your vehicle's service needs! Diana & the team hope to see you again in the future!

September 19, 2024

Her Chambers offers fast friendly and professional service at a reasonable price. Why go elsewhere More

by galfoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for coming to Herb Chambers Ford of Braintree!

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