Herb Chambers Ford of Braintree - Service Center

Jack in service was outstanding and transparent. No up sells and just wanted me to be happy and vehicle completed to my expectations. Highly recommend. sells and just wanted me to be happy and vehicle completed to my expectations. Highly recommend. More

Was happy to be able to get 10K service in a very timely fashion at Herb Chambers Ford. I bought the truck at Rowe Ford in Maine, was unable to schedule routine maintenance for a $70K truck there or anywher fashion at Herb Chambers Ford. I bought the truck at Rowe Ford in Maine, was unable to schedule routine maintenance for a $70K truck there or anywhere else in Maine due to lack of technicians. I have always been happy with Herb Chambers, would have bought the truck there but never seemed to be available. Still looking for an adequate solution to two problems with the 2021 F150 that Ford seems to be ignoring…1. Rusty rear differential and axle 2. Drivers side window does not close completely resulting in excessive wind /road noise at highway speeds. More

The service Rep was very help and polite when I walked in to the service desk. He answered all my concerns about my service to the service desk. He answered all my concerns about my service More

I received excellent customer service from DJ very friendly. I usually go to Norwood, not anymore! friendly. I usually go to Norwood, not anymore! More

Great service was provided in a timely manner. Appreciated the communication as I waited for the work to be finished. Appreciated the communication as I waited for the work to be finished. More

Everyone was very friendly.Service was quick and Everyone was very friendly. Service was quick and thorough. In and out in an hour. Everyone was very friendly. Service was quick and thorough. In and out in an hour. More

Paul Was clear in communication what was needed to be Paul Was clear in communication what was needed to be done in repair ( PROFESSIONAL ) I HAD ALREADY DONE MY HOMEWORK of what was needed and process Paul Was clear in communication what was needed to be done in repair ( PROFESSIONAL ) I HAD ALREADY DONE MY HOMEWORK of what was needed and process to repair . He gave me an honest assessment. I am Happy with the repair. More

It was easy to make an appointment AND get reminders in advance. My tech was very friendly, efficient, reviewed all my maintenance requests, All the work was done to my satisfaction. advance. My tech was very friendly, efficient, reviewed all my maintenance requests, All the work was done to my satisfaction. More

Staff are always friendly and kind. Marcelo was great most recently. I will definitely be back for my next oil change. most recently. I will definitely be back for my next oil change. More