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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.6
868 Reviews

868 Reviews of Herb Chambers Ford of Braintree - Service Center

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March 27, 2022

The service department was great to deal with. They made the process of getting my truck serviced and recall work easy. The service manager kept us updated wiith the status of the repairs. More

by oninem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Larkin
Mar 29, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate the positive feedback about your experience and hope we have the opportunity to serve you again in the future. Take care!

March 24, 2022

Friendly assistance and explanation of their products and services. I will use Drew and Ford again. More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew M Bailey
Mar 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christopher! We appreciate you coming to visit us here at Herb Chambers Ford of Braintree and look forward to seeing you again in the future!

March 24, 2022

Excellent service. Drew took very good care of me. Very professional. My problems were taken care of quite efficiently. More

by Edic41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 25, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the excellent review! We're glad Drew took great care of you and we hope to see you again next time here at Herb Chambers Ford of Braintree!

March 21, 2022

Great service and attention to detail when servicing your vehicle. Customer for over 10 years and my truck having over 260,000 miles thanks to their service people More

by adepaoli70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Martin
Mar 21, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 10 years and we look forward to your next visit with us here at Herb Chambers Ford of Braintree!

March 21, 2022

Professional and quick service! Always the best, and very knowledgeable. Will always recommend them. Thank you! More

by mollydunne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D., Jay Larkin
Mar 21, 2022 -

Herb Chambers Ford of Braintree responded

It's our privilege to serve you! Thanks for your business and we'll see you next time here at Herb Chambers Ford of Braintree!

March 20, 2022

Herb Chambers Ford of Braintree is my go to for all of my F150 needs More

by Fordgirllysa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo Laurent , Jay Larkin
Mar 23, 2022 -

Herb Chambers Ford of Braintree responded

It means so much to be your automotive resource! We look forward to seeing you and your F-150 again! Thank you! - Herb Chambers Ford of Braintree

March 19, 2022

Great Service! Excellent work! Wonderful Staff! I always enjoyed getting my SUV repaired at Herb Chambers Ford Braintree. Thanks! More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Andrews, Jay Larkin
Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad to hear it! Thank you for choosing Herb Chambers Ford of Braintree, Manny! We'll see you next time!

March 19, 2022

Working with Drew was great, he took time to elucidate everything being done during servicing and price break down of everything. More

by Joe752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

We're glad Drew could make this a five-star experience for you, Joe! Thank you for coming to Herb Chambers Ford of Braintree!

March 19, 2022

Great customer service can make any bad situation better. Having to get a major repair on your vehicle can be daunting and Drew at Herb Chambers Ford in Braintree made the situation a breeze. He was knowle More

by Jatutina15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Mar 22, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for trusting our team with all of your automotive needs! We appreciate your review, and are happy that Drew provided you with an easy transaction! See you next time at Herb Chambers Ford of Braintree!

March 17, 2022

Took longer than expected, had to leave overnight. But all well that ends well, Thanks More

by donsplg9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello Laurtert
Mar 17, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your patience, Don! We hope to see you again next time! - Herb Chambers Ford of Braintree

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